I stayed in this hotel when I visited Viareggio in Feb of 2006. At that time, the lady was pregnant. It was kind of hard for her to wake up early and take care of us. But, still she was very kind and treated us with great hospitality. (I was told I was the first Asian guest who stayed there) Her mother was very friendly and nice too. I absolutely recommend this great hotel to anybody who stays in this city. The location of this hotel is also great. It is very close to beach and "flea market" which is held on weekend. Also, train station is within walking distance.