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“TWO AMERICAN GIRLS - VERY DISAPPOINTED” 2 of 5 stars
Review of Hotel Liberty

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Hotel Liberty
3.0 of 5 Hotel   |   Lungomare Manin 18, 55049 Viareggio, Italy   |  
Hotel amenities
Ranked #46 of 55 Hotels in Viareggio
Sparta, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“TWO AMERICAN GIRLS - VERY DISAPPOINTED”
2 of 5 stars Reviewed August 21, 2012

This hotel was a total disappointment for two American girls who wanted to get away from the city life of Rome to the beach for a few days. Originally planned on staying three days in Hotel Liberty but that changed quickly. Our room was disgusting, the air conditioning didn't work, the refrigerator was not cold, and the entire room smelt like urine. When explaining this to the hotel staff, we were treated extremely rudely and CUSTOMER SERVICE WAS LACKING. Breakfast was a small table full of packaged biscuits and cookies, cereal and a coffee machine...not worth the money as this hotel is not very reasonable. Although it is true that the views of the beach are beautiful, we were very unhappy with our stay here and would not recommend it.

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
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    20
    19
    9
    35
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2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Chagrin Falls, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 6, 2012

Stayed in late June 2012. Room was on 2nd floor for four people: two adults and two teens. There was one queen in the room and then two bunk beds that fold out of the wall. No complaints about either. Marble steps up to the room, marble floors in hallsway, and marble floors in room...lots of marble in Italy!
By far this had the biggest bathroom on our 12 day trip...I could actually turn around in the shower. Bathroom was clean and maid service did a great job fixing up the room and getting us fresh towels.
Great location right on the main street of Viareggio and easy walk to the beach. The "strip" going left and right up the beach is long and has plenty of restaurants and gelato bars, and plenty of clothes and shoes, so perfect spot. Eurocup was going on during our stay so when Italia plays, it gets very lively outside.
The breakfast was fine: some meats, breakfast cookes/pastries, latte/coffee/cappuchino, and my favorite, the "red" orange juice.
They provide free beach towels for the beach, so that was nice not having to pack them for the trip. They have an arrangement with an outfit on the beach to get umbrellas and chairs, and the price was a good one, so take advantage of that. They only have six spots per day, so reserve when you get the room confirmed.
Best part was they had AC that actually cooled down the room. Other hotels we stayed had very tepid AC, which I think is common in Italy. It was nice to come to a cool room after a hot day at the beach.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, NV
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 5, 2012

The hotel was much better than it appeared online. Staff was amazing, friendly and very helpful! Our rooms, while modest, faced the ocean and the main strip and even had a small balcony to sit and watch the passers by. Street parking was super easy directly in front of the hotel. Would definately recommend!

Room Tip: Ocean view is a must!
See more room tips
  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Drogheda, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2010

stayed there for 3 nights this week.Excellent location friendly staff, room spacious
with small balcony. Bathroom clean and plenty of hot water ,3 towels each which were changed daily Air con worked perfectly Breakfast ok but coffee fantactic! best capuccino/esspressos of the trip.
staff suggested we need not leave the room til 12.30 so we could shower etc before leaving for the airport ! nice touch

  • Stayed July 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed April 22, 2010

As someone already stated, the only good points of this hotel are from outside, namely its position and good looking facade.

Regrettably, that's just a decoy to lure unknowing prospects in an experience from hell. Let's start with the reception, where a not so english proficient clerk tries his best to persuade you that 150€/night is a good price for two adults and a child. We thought lunch and dinner were included and they absolutely weren't, as it wasn't a decent breakfast.

The rooms are cramped and untidy, not to mention the furniture which comes directly from WWII, probably after being pillaged after a heavy bombardment.

To add more to our discomfort, the place is quite noisy (both from the outside main road and from having a middle-aged lift).

The only good thing of our stay there? We refused to pay in advance and we fled after our first night (and first overpaid breakfast) to find a more suitable place.

AVOID IT EVEN IF YOU HAVE TO SLEEP IN YOUR CAR!!

  • Stayed April 2010, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balham, London
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 7, 2009

We chose the Hotel Liberty as it seemed the cheapest on the main street. We ended up with rooms in the two floor back part, behind the main hotel. It feels a bit cut off and just opposite the roof terrace where all the sheets and washing hang. The room was basic, but fine, though the main gripe was the fridge which was a small cupboard with a chilled metal plate at the top, which wouldn't chill drinks or food unless wedged against the plate. The rooms were well air conditioned (much welcomed in the 35 degree heat), even if ours did keep fusing whenever we turned the an on - I ended up going straight to the mains to turn the power back on after the third time! Staff were helpful and the location great. Morning buffet good.

  • Stayed August 2009, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newtownards, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 23, 2008

I was most pleasantly surprised by this hotel, as I had looked up reviews beforehand, (but after we had booked!) which weren't very positive. The gentleman at reception, (who seemed to take very little time off) was fluent in English, and very helpful and easy to deal with. Our room was fairly basic, as so many European hotels can be, but in good order, washable surfaces everywhere, perfectly suited to a hot climate, and we loved the overhead fan, air conditioning and shutters!! It was kept beautifully clean and tidy by very pleasant local staff who came in mid-moring every day. The bathroom was clean and servicable - no complaints. We found the fridge in the room very handy as well. The hotel is well situated, opposite the beach (spotless!!) and we were able to meander along the promenade every night in the evening heat. We had a view of both the sea, and a wee bit of the mountains from our balcony. It's only a 3 minute walk to the bus station, and 20 minutes walk from the train station, to Florence or Pisa. A good stay. Would definately recommend it as a pleasant place to stay, for a stress-free base to see the area.

  • Liked — In good order, nice staff, very clean.
  • Disliked — Didn't do meals except breakfast!
  • Stayed September 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Liberty

Address: Lungomare Manin 18, 55049 Viareggio, Italy
Location: Italy > Tuscany > Province of Lucca > Viareggio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #46 of 55 Hotels in Viareggio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Liberty 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Liberty Hotel Viareggio

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