I have read many reviews of this hotel and noticed that some people say they were disappointed for whatever reason. I would like to say that I have stayed at this hotel and would recommend it to everyone. The Grand hotel royal is typical of italian culture, architecture and tradition. It is not a resort hotel. The service is individual, with attention paid to every detail. The food is tuscan/italian cuisine and this is one of the reasons for visiting. If people wish for deluxe, modern buildings and international cuisine - they should be visiting another country. The Grand Hotel Royal is a perfect example of top quality service and staff, set in a traditional italian setting.