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BEST WESTERN Grand Hotel Royal: Traveler Reviews

4.0 of 5
Viale Giosue Carducci 44, 55049 Viareggio, Italy
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BEST WESTERN Grand Hotel Royal
Ranked #2 of 57 hotels in Viareggio
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462 reviews from our community

Traveler rating
    269
    130
    37
    16
    10
See reviews for
Families
104
 
Couples
218
 
Solo
15
 
Business
24
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Westbury England
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Italian Style”
5 of 5 stars Reviewed November 9, 2012

This Hotel maintains a high standard and quality that brings back guests year after year
It has retained the ambients of style with its chandeliers and superb staircase. The staff
go out of their way to ensure you enjoy your holiday'
unlike many hotels there is still waiter service at dinner. The location is ideal for visits to
Pisa and Florence that can be reached by bus and train and Viareggio has all that is needed
on holiday

Room Tip: Choose a toom that has asea view
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask SAXONY about BEST WESTERN Grand Hotel Royal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palmiro58, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
November 10, 2012
Dear Guest,
We are very pleased that you enjoyed your stay at our hotel
We would like to thank you for your comments
Hope to welcome you soon at the Grand
Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
thepool
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2012

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

Ask ThepoolBatman about BEST WESTERN Grand Hotel Royal
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
palmiro58, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
November 10, 2012
Dear Guest,

Thank you very much for letting us know that we lived up to your expectations and that you enjoyed your stay at The Grand
Hope to welcome you again
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great hotel to stay in”
5 of 5 stars Reviewed October 27, 2012

We stayed there just one night in October and we really liked it.

After visiting Florence and Pisa, we felt like resting a bit and staying by the sea side. We really enjoyed staying at Viareggio though there off-season. We had a very spacious room at the upper corner of the hotel and we really liked the view.

The kindness and politeness of the staff is also worth mentionning.

Room Tip: Take a seaview room. The sunset is really nice! If you are looking for quiet, do not take a seeview...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Bemahe about BEST WESTERN Grand Hotel Royal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palmiro58, General Manager at BEST WESTERN Grand Hotel Royal, responded to this review
October 28, 2012
Dear Guest,

We are very pleased that you enjoyed your stay at our hotel
We would like to thank you for your comments
Hope to welcome you soon at the Grand
Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
“holiday hotel stay”
4 of 5 stars Reviewed October 26, 2012

lovely old style hotel,staff helpful pleasant. when checking in would have been informative if the new hotel tax had been explained

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palmiro58, General Manager at BEST WESTERN Grand Hotel Royal, responded to this review
October 28, 2012
Dear Guest,

We are very pleased that you enjoyed your stay at our hotel
We would like to thank you for your comments
Hope to welcome you soon at the Grand
Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haywards Heath, West Sussex, England
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
“A GRAND WEDDING ANNIVERSARY”
5 of 5 stars Reviewed October 24, 2012

I booked four nights at the Grand Hotel Royal as a surprise for my Husband as it was our Wedding Anniversary. I had requested a room on a high floor (if possible) and we were given a room on the 4th Floor which had a side sea view which we were very happy with. The room was of a good size and it had a full sized bathroom (which we rarely find these days) which was spotlessly clean as was the room itself. The bed linen was changed once during our stay and the towels were changed everyday. There was also a wide range of toiletries in the bathroom. The room had wifi which worked very well.

The breakfast was served from 07.30–10.30 each morning. There was a wide selection of food and drinks ranging from fruit juices, teas, coffee, milk, (cappuccino on request) and bottled water – there was a vending machine one could use for making coffee or tea. The buffet itself comprised of a variety of cereals, yogurts, croissants, fresh fruit, fresh fruit salad, peaches, prunes, ham, different cheeses, rolls, cake, biscuits, a variety of bread, toast + various jams, marmalade & honey. There was also a hot plate containing scrambled eggs, sausages and bacon. We did not dine in the restaurant in the evenings but the menu looked very appetising.

We travelled independently booking direct with the hotel. We flew with British Airways to Pisa and caught the train from Pisa Airport to Viareggio. This involved a change of trains at Pisa Central but it wasn’t a problem. The fare was 3 Euros each (single) and the journey took less than an hour. We visited both Florence and Pisa by train during our stay in Viareggio and found the trains to be punctual and a lot cheaper than in the UK!

It was 28 years since we last stayed in Viareggio and looked upon our return visit as a Trip Down Memory Lane. I would certainly recommend the Grand Hotel Royal mainly for its lovely position on the promenade and very high standards. We found the Reception Staff and the Waiters to be extremely helpful and attentive and were always available. We thoroughly enjoyed our four day stay at the Grand Hotel Royal and were extremely lucky to be blessed with warm sunny weather and a temperature of 26C.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Janet23 about BEST WESTERN Grand Hotel Royal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palmiro58, General Manager at BEST WESTERN Grand Hotel Royal, responded to this review
October 25, 2012
Dear Guest,

What a wonderful appraisal from your stay with us. I am so pleased that we got everything right for you and hope that we will indeed be able to live up to such high praise on your next visit. Thank you so much for your words of appreciation -
I hope to welcome you again soon and not after other 28 years!!!!
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN Grand Hotel Royal

Also Known As:
Best Western Viareggio
Viareggio Best Western
Grand Hotel Royal Viareggio
Address: Viale Giosue Carducci 44, 55049 Viareggio, Italy
Phone Number:
Region: Italy > Tuscany > Province of Lucca > Viareggio
Amenities:
Bar/Lounge Beach Business Center Free Breakfast Free High-Speed Internet Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Viareggio
#1 Family Hotels in Viareggio
#1 Luxury Hotels in Viareggio
#1 Business Hotels in Viareggio
#1 Romantic Hotels in Viareggio
Price Range: $$
Hotel Class:4 star (4*)
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