We arrived in Viareggio and first impressions were good, lovely clean well presented place. Parked the car outside the Hotel and went to check in. We were given the most unwelcome greeting from the receptionist at the desk, no help with our bags and they did not want to answer any questions or show an interest. Not what you expect when paying over 200 euros per night in a hotel.
The next one was sitting on the beach and being thrown off as if we were criminals, we knew we had to pay but they would not take our money so we went back to the hotel and they explained that we had to go to one of two clubs, nice of them to explain this when we arrived, 20 euros for a couple of hours on the beach and you could only have one sunbed and then two deck chairs!
The rooms are clean, breakfast was the best thing about the hotel in my opinion, the restaurant the food was average at best and expensive. That is the same for alll the restaurants in the area.
When we checked out we were not even asked if we had had a nice stay, or if everything was OK.
One other thing, we were given a room on the 1st floor, you cannot use the air conditioning as it blows air from the toilets and leaves the room smelling bad.
Would never recommend or go back here, ruined our holiday.
- Official Description (provided by the hotel):
- Located on the elegant promenade, the Astor has a special view of theViareggio seafront. Completely restored, the hotel has a striking young and modern architectural appearance.The rooms, all modernised and made more comfortable, reflect a contemporary and attractive style. Among the most highly rated restaurants in the city, “La Conchiglia” owes its reputation to the freshness of its products and their skil preparation.The SINA Wellness Club offers an equipped gym, sauna, indoor swimming-pool and beauty treatments. ... more less
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