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“Hotel President's Service is Number 1!” 5 of 5 stars
Review of Hotel President

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Hotel President
4.0 of 5 Hotel   |   Viale Carducci 5, 55049 Viareggio, Italy   |  
Hotel amenities
Ranked #2 of 55 Hotels in Viareggio
London, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
81 helpful votes 81 helpful votes
“Hotel President's Service is Number 1!”
5 of 5 stars Reviewed 2 weeks ago

Buon giorno! I traveled with my mom on a booked stay cation tour and stayed at this lovely hotel for two weeks. Its perfect location in the middle of the promenade of town makes it easy access to local restaurants, shopping and the pier, with a prime view of the sea. The guest lounge is beautiful and a great space to unwind during the end of the day! Our room was newly decorated white with matching furniture and had a lovely view of the sea from 4th floor. The ability to open up our windows and enjoy the view and fresh air enhanced our enjoyment. Our bathroom lacked proper ventilation when showering. The included breakfasts were abundant and fresh, the coffee not so great. The machine for hot beverages didn't make the tastiest or hottest; although the hand made cappuccino brought form the staff directly from the kitchen was better. Perhaps a coffee maker in the room could help guests sort out their own. Our set dinners at night were generally good with four courses, soups, pastas and deserts that were all very good but the main meal lacked any fresh vegetables and included potatoes every night...a little redundant. The staff goes beyond for their services, from the smiling desk staff to the kitchen and dining room staff. They are eager to please, kind, helpful and very accommodating...shout outs to Franco, Julia, Mohamed and special mention to Lila for making our stay so enjoyable:) I would recommend this hotel and definitely plan to return if an opportunity arises!.

Room Tip: Rooms on higher floor facing the sea have a better view!
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  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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326 reviews from our community

Traveler rating
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    94
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    4
    0
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57
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Sisters, OR
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had the pleasure of staying at Hotel President in Viareggio for one whole week. We had such a great time. Walk across the street and stroll the promenade, shop in the many stores, grab some lunch at one of the many ristorantes... or plop on the beach. The breakfast was fantastic,..(make sure you are hungry as it's a LOT of great food).... our room was straightened up every day....and everyone (especially Marcello) at the front desk was wonderful. Highly recommend this great hotel and their fabulous staff.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 6, 2014

Great location, right by the sea and close o some lovely restaurants. Room on the small side, but perfectly nice and comfortable,must didn't have the wow factor, with a small bathroom with shower. Breakfast was a fantastic selection of great quality food, only issue was there was a menu to order cooked breakfast, pancakes etc, but no one ever came to ask for you order, and the Waiting staff generally ignored you, not even telling you how it all worked. Fab location, and good base, but did not blow me away.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Liverpool
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 6, 2014

We have visited the President regularly for several years now. We always vow to return and each time we hope we will not be disappointed. We never have been! Not because it never changes but because it does change but always for the better. This year we were lucky enough to be in one of the newly renovated rooms and it was truly perfect. You really could not wish for a better experience. It was very different from the previous traditional comfortable theme and at first it was a bit of a shock! The luxury, contemporary monochrome, mainly white with black, absolutely hit the right note. The bathroom was especially good, with a wonderful wet room shower area and luxury accessories. Everything was provided from tooth brushes, shower gel and shampoo to plush white towelling bath robes and slippers. ( Also lovely beach towels.) There was also a mini bar refrigerator, Nespresso machine, safe and of course TV and free wi-fi. Complimentary fresh bottled water was provided each evening brought to the room which was most appreciated. Perhaps the main reason we return year after year is the fantastic food. Breakfast is the best you could ever wish for. Not only is there an extensive hot and cold buffet but also an a la carte menu at no extra cost. Dinner in the restaurant is also not to be missed. A fantastic 4 course menu; excellent value especially if taken on a half-board basis.
This year we used the lounge bar, for the first time, for drinks before dinner. The friendly bar tender, Nadeem, makes a very fine G&T! Drinks are served with dishes of nuts and crisps. Delicious but try not to eat too many before dinner!
Last but certainly not least the wonderful staff, always so friendly, polite and helpful. Most have been there for many years and we look forward to seeing them all again next year!

Room Tip: Definitely opt for a newly refurbished room if available.
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Memphis, Tennessee
Top Contributor
198 reviews 198 reviews
49 hotel reviews
Reviews in 75 cities Reviews in 75 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed October 1, 2014

Only stayed a couple nights but really enjoyed this hotel. Staff was very helpful. Rooms are quite comfortable and clean. Location is across the street from beach and retail shops.
Breakfast was included - nice buffet.
Good value.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ashbourne, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

Stayed here for 3 nights in a newly renovated room. The room was excellent - pristine, top toiletries and Nespresso coffee machine. Spacious enough for the two of us with a balcony side partial view of the sea (most of the rooms with a sea view were not renovated). The staff were excellent and very helpful with any queries we had in terms of area and hiring of a road racing bike for my husband. We only had breakfast in the hotel and it was one of the best offers we have experienced in our travels whilst in Italy. The bar area, although small, was very comfortable and welcoming. The beach access was across the road; deck chairs and umbrella included (paid extra for the sunbeds). The area was quite quiet and was perfect for us. Not sure what it would be like at peak times looking at the number of sunbeds etc. along the coast! For us it was a perfect stay.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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29576
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 17, 2014

Spent four days here in late August and enjoyed every minute. Booked a partial ocean-view room and were delighted to find we had a full ocean view which was spectacular. Everything from the minute of our arrival until our early morning departure was great. Enjoyed cocktails in the bar nightly. Room was spacious as was the bathroom. Bottled water in the room every day was a very nice touch. The breakfast included in the room rate was super with a wide variety of options. Ate dinner twice in the dining room and food was wonderful. Best of all however was the utterly charming staff who couldn't do enough for us - reservations at other restaurants, recommendations for touring, arranging a taxi for our early departure, etc.
Laila, the dining room hostess who also worked at the front desk was just a darling insuring that our every want was taken care of - all with a big bright smile. I have had customer service pins to award for some time, but she was the first to provide what I considered truly exceptional customer service so we shall always remember our wonderful stay here.

Room Tip: Opt for at least a partial ocean view - well worth it!
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel President

Address: Viale Carducci 5, 55049 Viareggio, Italy
Location: Italy > Tuscany > Province of Lucca > Viareggio
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Luxury Hotel in Viareggio
#2 Family Hotel in Viareggio
#2 Romantic Hotel in Viareggio
#5 Best Value Hotel in Viareggio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel President 4*
Number of rooms: 50
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Also Known As:
President Hotel Viareggio

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