we stayed at the Palace for one week 8/9/12 - 15/9/12 ) ,it was booked with Citalia . Not a cheap hoilday ,flights with Jet 2 ,flights ok ,delayed both ways
Transfers to and from airport to hotel ,very good
Hotel Palace looked ok from the outside ,really nice enterance , check in went well ,but no offer of any help with our suitcases or show us were the lifts were
The room big clean ,nice decor ( needs a face lift ) nice big bath room , plenty of hot water ,clean towels , but the down side , no shower curtain ,if some one had a shower ,it flooded all the bath room floor , safety hazzard , in the end the staff gave us extra towels to put on the floor ,which helped .
View from window ,looking at hotel other side of the road ,if you stuck your head out ,then you can see the sea .
we e - mailed the hotel ,re tea / coffee facilities ,they put a kettle in our room ,two cups ,that was all
all week they never gave us fresh cups ,had to wash them in the bathroom .
Meals breakfast ,good choice ,nice fresh fruit juice ,evening meals again good food , choice
of 3 starters ,main meal , plenty to eat , but waiting staff appear cold , unfriendly just serve the meals ,very little interactation with the guests , but if you are italian its different !!
One waitress from Ecuador was different she smiled at you ,had a little chat with you ,the best she could do with the little english she knew .
You were given a pass to get to the hotel beech area ,you was allowed 2 deck chairs umbrella ,use of the pool , if you wanted a sun bed ,approx 10 euros daily per person !!
If you went on one of their trips ,ie Florence 65 euros per person ,do it by your self ,on the train 18 euros per person return !!! ,see the same thing ,but no tour guide
Lucca much nicer for a trip ,
Viareggio is a sea side town ,bars , people in the shops ,bars helpful ,try their best to speak english ,cost wise ,dont think no where is cheap today ,over all the hoilday was ok ,nice weather ,( one day windy ,raining ) dont think the people are that friendly .
Trains and buses on time ,and clean and a lot cheaper than the uk .
Hotel palace reception staff helpful ,coopertive , chamber maids always smiled ,clean rooms ( did not change the sheets daily ) , only down side staff in the room where you had your meals , most of the staff unpleasant
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Despegar.com, EasyToBook, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.