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“A lovely week” 5 of 5 stars
Review of Hotel Pallanza

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Hotel Pallanza
4.0 of 5 Hotel   |   Viale Magnolie 8, 28922 Verbania, Italy   |  
Hotel amenities
Ranked #4 of 17 Hotels in Verbania
Leeds
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“A lovely week”
5 of 5 stars Reviewed September 28, 2013

Stayed for 7 nights 2nd - 9th. September and had an excellent relaxing break. Room so comfortable with balcony overlooking lake and very clean. Views amazing! Had requested soft mattress and we were provided with a woollen mattress which meant we slept very well. Tea served in room every morning at 7.30. Service excellent. Staff very friendly and efficient. Recommendations for dining were great, no problems with language and the place had a lovely friendly ambience. Can recommend for traditional family welcome at a charming, individual and quiet hotel.

Room Tip: Book a room with the hotel direct to get a balcony room overlooking Lake Maggiore. Well worth the ex...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Denver, Colorado
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 45 cities Reviews in 45 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 26, 2013

I am a bit torn on this review. We chose this hotel because it was about the only thing still open in Verbania with rooms available on the night we arrived in town. On the one hand, the hotel is lovely and charming and the staff are friendly and helpful. They spoke English, Italian and French. The room was spotlessly clean and the view over the lake well worth the extra few Euros. Breakfast was included and was good. The location was ideal for catching the boat across the lake.

On the other hand, the hotel promotes itself (and charges your wallet) as 4-star and yet is missing several amenities you'd expect. No bath robes, no slippers, no turn down service, etc. Scratchy, thin toilet paper. The rooms are small, even for European standards. As another reviewer said, the decor does look a bit like "antiqued garage sale" pieces. The bed wasn't very comfortable and you could easily hear noises from other parts of the building.

But...we found it charming in spite of the negatives and the staff let us put our luggage in a secured area after checkout so we didn't have to drag it all over town. I don't know if we'd stay here again, but we would at least consider it because the positives outweighed the negatives (for us).

Room Tip: Pay the extra for a lake-view room. It's worth it.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Zurich, Switzerland
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 16, 2013

After a demanding business trip in Italy we arrived on Friday afternoon in Verbania at the Hotel Pallanza. It is located at the lake, very near the town centre of Verbania-Pallanza. It is a nice 4-star hotel with the amenities you would usually expect, an old building but well renovated, in the lobby, the restaurant as well as in the rooms. However there is a distinctive difference to other hotels of the same class: friendliness and the dedication to make guests happy. Without exception, all employees we had contact with seemed to be there just to serve our needs. Be it the receptionist who took care of us, or the young waiter, who served us breakfast with pleasure even though we overslept, or all the other employees we met, they all made us feel like being on a relaxing holiday trip.

The only not so positive point we could mention is the wireless LAN, though free, it is either unavailable or very slow. But I am sure that the hotel management will take care of this.

The Hotel Pallanza definitely deserves a top recommendation. Five smileys!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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cannes
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 26, 2013

What do you want from a hotel? A warm welcome.....we got it! Good food...we got it..though it was a bit odd being marched along the street to a sister restaurant in the rain and asked to sit in a sectioned off corner because a coach party was taking the rest...AND a comfortable bed...oh how we did NOTget a good bed. If I had slept on an ironing board it might have been an improvement. I KNOW everyone likes different degrees of hardness/softness in a bed but all I can say is that if you are a "softy" then steer clear of the Pallanza. Reception staff were delightful and helpful and we got free garage parking. Lovely team.

Room Tip: Forget the room..take your own bed!
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 2, 2013

There are several things we really liked about this hotel:
- location: excellent, by the border lake, possibility to ask a room with lake view
- helpfulness of the staff: constantly available to respond questions and clarify doubts
- good food: both at breakfast as for dinner
- transportation: relatively easy to find a parking spot (if coming by car), the staff will provide you explanations about the system
- the lake: the quay is just 100m from the hotel steps and you can easily enjoy the islands with a day tour
- several languages spoken: English, Italian, German, French

But above all, we'll always remember the personality of this place where the staff was always a smile!
Great job done by Pallanza hotel team!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canterbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 18, 2012

We’d been here before so knew what to expect. Straightforward large hotel: comfortable room with good views of the lake, within easy reach of the boat station. What surprised us this time was the bathroom – fully fitted out for disabled people – very impressive. We hadn’t arranged for this, so I don’t know if there are many rooms like this but if you have mobility problems this is a definite plus point for the hotel. Parking is underground down a curved ramp - tricky if you have a large car but we weren’t charged for using it (off-season concession?). Helpful staff who speak English (of course). The restaurant isn’t open in the evenings (off-season, anyway) – you’d have to go their sister hotel a few yards away but we went into town for a meal (Osteria dell’Angolo is excellent).

Room Tip: If you're disabled, ask for one of their specially-equipped rooms.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 4, 2012

This is a very romantic hotel. The building expresses itself very well in its architecture and fresh colors on the outside and by the static ballroom-effect on the inside. The rooms are quiet. We had some sort of duplex room which we liked a lot; there was a desk and living room part with terrace downstairs and bedroom an bathroom upstairs. The pool area is very nice, its inside but the sliding doors give it a cleaner, outside effect. A spacious garden where everyone can find their little space to relax offers a relief from everyday stress. You can even order a boat to pick you up at the hotel and make a tour on the Lago Maggiore. Or you could walk to town and take a taxiboat. Town is walking distance and has lovely and affordable little restaurants with terraces with really nice food. Only one minus point: tiny bed with a rather hard mattress wasn't very comfortable. Other remark : We asked the person who was representing the sommelier of the hotel to help us out with the choice of a good Italian wine to accompany our evening dinner, but he couldn't say anything more than 'red wine, white wine and rosé, going from cheap to very expensive' ...? Also, the conduct of the Italian waiters wasn't very elegant not to say unpolite in particular to people who could speak only two words of Italian, and they seemed very grumpy. We were almost afraid to ask something more. Maybe it was the far above average age of the waiters. It was a four star hotel but it's Italy, if you know what I mean. Luckily the setting was astonishing and we had a laugh.

Room Tip: take a lake view room
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pallanza

Address: Viale Magnolie 8, 28922 Verbania, Italy
Location: Italy > Piedmont > Lake Maggiore > Verbania
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Verbania
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Pallanza 4*
Number of rooms: 48
Official Description (provided by the hotel):
An excellent example of the Art Nouveau architectural style of the early 1900s, hotel Pallanza with its 48 rooms has recently been completely refurbished. While respecting the criteria of traditional elegance, the hotel is provided with the most modern comforts. Located in a beautiful, panoramic position, most of the rooms look out over Lake Maggiore and the shore that is just a few metres away. Air conditioning, garage. Open all year. ... more   less 
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Also Known As:
Pallanza Hotel Verbania
Hotel Pallanza Verbania, Italy - Lake Maggiore

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