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“Good location for trip to Lake Como” 4 of 5 stars
Review of Palace Grand Hotel

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Palace Grand Hotel
4.0 of 5 Hotel   |   Via L Manara 11, 21100 Varese, Italy   |  
Hotel amenities
Ranked #13 of 25 Hotels in Varese
Bolivar
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Good location for trip to Lake Como”
4 of 5 stars Reviewed January 11, 2014

We stayed in this hotel two nights for a trip to Lake Como. Although it was not in walking distance of Varese, it served our purpose just fine. Beautiful location. Excellent views from hotel of mountains and town below. Gave you the feeling of staying in a renovated castle or palace - very tall ceilings. Interesting decor, especially in lobby. Staircase was something else when climbing to the 4th floor! We chose not to drink the water from the bathroom faucet since it was an old hotel. Some said it gave them a "spooky" feeling since lights were on a motion detector in the halls. Pleased with dinner and buffet breakfast.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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214 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Moscow
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 9, 2014

The hotel is situated in the best place of Varese, that is an average North Italian city, where it's nothing to do, if you are not on a business trip. The hotel looks like a real palace - especially from the outside and from the social places (lobby, restaurant).
Although the standard room is small and lacks some pleasant facilities that you expect to find in 4-stars hotel (such as a bath robe, bath shoes, modern hairdryer). I was also surprised by the shower tap - which was only high in the wall, so that when water reached the body it was too much spread. Moreover I should mention that our double bed consisted of two mattresses, one of which was lower than the other one and with a hollow. There was also no safe in the room, and wifi was provided only in the lobby, only for a half an hour - and was so slow, that I hardly managed to check-up for my flight! Oh, yes - and the last night was spoilt by an alarm, which switched on twice without any logical reason!

The advantages of the hotel also should be mentioned. A good large parking, a large and pleasant territory, tasty food in the restaurant and very amiable waiter there. It was clean in the hotel and in the room. The tea was for free in the room and the tea bags were added every day. And we had a very nice view (from our corner room with balconies on two sides).
As a conclusion - I would recommend this hotel - although don't expect too much not to be dissapointed (as I was in the beginning of our living there).

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Johannesburg, South Africa
Top Contributor
73 reviews 73 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 7, 2014

We stayed at this charming hotel as part of our Trafalgar tour. Location - good. View - excellent. Staff are friendly and always ready to assist (was not happy with our initial room and they did not hesitate to change it for us). Dinner was enjoyable and breakfast buffet acceptable. However, the building is in need of some maintenance.

Room Tip: View of the mountains is breath taking.
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linz, Austria
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 15, 2013 via mobile

Staff was very helpful, friendly and the hotel is a charming old building. Location is good with a view of Lake Varese. VERY slow internet (this was important as I was on a business trip)...I ended up using my foreign mobile phone as a hotspot and it was expensive. Good restaurant, ok breakfast buffet. Would recommend.

Stayed November 2013, traveled on business
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Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 14, 2013 via mobile

We stayed in this hotel as part of our Trafalgar tour. The hotel itself us grand and beautiful with a majestic carpeted staircase. The location was up on a hill and there is no way you could venture out on your own if you don't take a taxi. The hotel provides limited shuttle to the center area at flexible timing- you got to ask reception.

The breakfast was great- bread rolls were always warm and butter always cold. That's very good by Italian standards. there's no wifi in the rooms though. wouldn't stay here again because of location and no wifi. the water from the taps and shower was yellow and cloudy initially but we let it run for 5 minutes and then it was fine.

  • Stayed December 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed November 15, 2013

Good value. Basic hotel. Nice views. Small room. Limited menu in restaurant - same for lunch and dinner. Average breakfast but it was included in the rate. Small parking area. Building is in need of maintenance. Internet was very expensive at 17Eur and was intermittent.

Room Tip: Ask for a Room with a lakeview
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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St julien en g
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 4, 2013 via mobile

Business trip with 20 other colleagues. We all enjoyed this hotel and it's beautiful view on the lake.
Very good breakfast. Lots of choices.
Very good service.
Very very small lift to the rooms.

Good vibes

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Grand Hotel

Address: Via L Manara 11, 21100 Varese, Italy
Location: Italy > Lombardy > Province of Varese > Varese
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Varese
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palace Grand Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Palace Grand Varese
Hotel Palace Grand

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