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“Close to perfection, with some shortcomings” 4 of 5 stars
Review of Relais Ca dei Santi

Relais Ca dei Santi
Relais Ca dei Santi
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Relais Ca dei Santi
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Via Mulini Trotti 7, 21100 Varese, Italy   |  
Hotel amenities
Ranked #12 of 25 Hotels in Varese
Vienna, Austria
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Close to perfection, with some shortcomings”
4 of 5 stars Reviewed June 4, 2013

It is a very nicely restored old mill, with a certainly expansive interior design ( with some exceptions, that reminded me of the Zauberberg).
For this reason you do not get an house key which makes it difficult when you come home late or want to walk the dog in the night.
Anyhow the dogs were welcome and well treated by everyone.
The rooms are either one ore two levelled and immaculate clean (unfortunatly there was allready some fungi in our bathroom that had two showers but no tub).
The breakfast is not continental but Italian, Coffe or tea, orange juice made from some instant powder, bread, croissants, jam honey, butter.
If you want eggs, prosciutto, cheese or fresh orange juice you have to pay for separately and it is not cheap (6-8 € each).
The owner is a well known cook and again betwenn excellent and nothing to write home about but highly priced, the antipast around €18 the seconds around 20€.
The wine cellar is well equipped with italian wines starting with 28€.
The true problem we had, was we had a complete week of cold and rainy weather, and it was cold in the rooms but the heating was shut off allready but in spite of our complaints it was not turned on again.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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27 reviews from our community

Traveler rating
    13
    9
    3
    1
    1
See reviews for
3
12
1
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 1, 2012

The rooms were good, nice bed, clean and with free wifi plus parking.
Especially one of the owners (the woman) and the maids were very nice.

On the other hand, I presume it was the husband, the other owner was totally horrible!!!
Very unfriendly.....as we brought our dog with us and she needs to be walked occasionally.....we wanted to bring her out for a last walk a little before twelve. Then we found the door to the elevator (which is also the door to the main building and entrance/exit) locked. The man, then very annoyed opened the door and told us we should walk our dog earlier.
I have never been addressed so rudely as a hotelguest!

Also to keep that door closed is very dangerous in case of fire as it is a door locked with a key and does not automatically unlock in case of emergency. We all found this VERY concerning....

As we stayed 2 nights we had 2 times breakfast included, to our surprise the second morning the 'rules' changed and when you wanted to order eggs, ham, cheese and orange juice we needed to pay an additional charge (which was outrageous expensive, 8 euros for eggs for example!). Totally ridiculous.....while what was available was not sufficient.

At last we didn't not understand the raving comments on the food they serve for dinner.....this was not worth the price they charge.

DEFINITELY NOT staying here ever again!!!

  • Stayed April 2012, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
95 reviews 95 reviews
71 hotel reviews
Reviews in 50 cities Reviews in 50 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed November 15, 2011

My partner and I stayed at Relais Ca dei Santi for 3 nights in autumn, and enjoyed it very much. Out bathroom had a waterfall shower as well as a whirlpool, and came complete with bathrobes and excellent amneties. Parking is free. The hotel is set at the side of a small industrial area (dominated by chocolate maker Lindt, who also entertain an outlet there), but you wouldn't realise insight the hotel or in your room.

The restaurant serves excellent food, with the owner couple heavily involved in service and cooking.

Only thing is: you will need to have your car with you, as it is a fair distance from the city centre and surrounding cities are also not easy to reach by public transport. We used our stay as a base for trips to Lake Como, Lake Maggiore, Switzerland, etc.

hopefully will return!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GREECE
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2011

We stayed at this hotel for five days.It is very clean and the owners and the staff are helpful. It is about two kilometeres away from Varese and there not shops or restaurants around. It is in the nature and a place for relaxation.You need a car.I did not like breakfast because it is poor and every day the same.Also the soundproof is a problem.Generally is a place for relaxation.It has a restaurant which is rather expensive

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cleveland, Ohio
1 review
5 of 5 stars Reviewed March 16, 2011

The service of the entire hotel staff at Relais Ca dei Santi was first rate. The hotel is small so you get a bed & breakfast atmosphere. The food is world class and alone is worth the stay. I would stay at the Relais Ca dei Santi again and recommend it to all my colleagues, friends, and family.

  • Stayed November 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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aurora, Ohio, USA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 11, 2011

We stayed for three nights during November. Would not have changed a thing (except the weather). The hotel is small and warm with beautiful works of art throughout. Rooms are very well appointed... no one room is the same. One regret is that we did not have the opportunity to enjoy the courtyard and hope to be back in better weather to take advantage of the outdoors. Dining is a treat -- wether breakfast, lunch or dinner. The Chef and Sommelier make dining a memorable event . A stay we will not forget.

  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2009

This is a very charming hotel.
very nice rooms , fantastic hospitality, excellent food , nice setting
near to the city of Varese and the lakes
That's is why we keep coming back (5 times over the last 12 months)

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relais Ca dei Santi

Address: Via Mulini Trotti 7, 21100 Varese, Italy
Location: Italy > Lombardy > Province of Varese > Varese
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service
Hotel Style:
Ranked #12 of 25 Hotels in Varese
Number of rooms: 10

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