On arrival at the Kronplatz hotel the owner, Dieter was very friendly and helpful. A warm welcome for us. We had stayed at Hotel Tolder or Hotel Post previously, back in January - and the owners were cold and unfriendly, so this was a great start for us!
The room was fabulous. We had the Tirol Suite. It has two rooms as we had two young children with us. Nothing was too much trouble. Our room was a little chilly on the first evening (but it was -15 outside!! so extreme weather!) so we told Dieter and he immediately put up the room temperature for us using his computerised system and for the rest of the week... it was perfect. You just have to ask if you have a query and you are greeted with a smile and a friendly response.
The evening meal was excellent. Simple food, varied, very tasty and wholesome. I have allergies to nuts and fish and the staff were just fantastic at giving me other options and they were completely sure that they didn't give me anything by accident. Thank you for that!!!
All children can be a little bit fussy at times, and the restaurant just made simple pasta in tomato sauce if requested. This was great. Our children are 2 and 5. One evening was Italian night, another Tirol evening... it was great.
There is a little playroom with a slide for younger children, and some large lego bricks. This was ample for our two. Some people moan that there is no swimming pool at this hotel, but for us, we had an early start with our little one going into Kindergarten at 10am and my husband and I and our 5 year old having ski lessons at 10.30am and 2pm. We were on the 9.16am ski bus to the slopes and back at the hotel at 4.00pm. No time for swimming or playrooms. After a busy day, our two played in the bath, got dressed, relaxed and we would then have dinner and go to bed....
The skibus stops right outside the hotel! And I mean RIGHT OUTSIDE the door. Its perfect! Little tip.. if you have children... wait inside reception, in the warm, let everyone else queue in the cold... then step onto the bus when it comes... worked perfectly with a 2 year old with us!
Beds comfortable. Hotel spotless! bathrooms clean, rooms clean, dining room immaculate Wonderful food, friendly staff.. what more could you want? Very cosy hotel. We have already booked for 2013! Thank you Dieter, Wife and the rest of the staff at this wonderful hotel. We are also planning a summer trip as really want to see the "slopes" covered in grass and cows!
All are lovely!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.