Stayed in May for our wedding anniversary. Disappointed in our room, but got it changed on the 2nd day. Lots of constuction around the hotel, but as we were out most of the day it didn't matter. Food was very basic, but enough to eat, waiters good and friendly, but regimented, as was hotel. Head waiter, Silvio was very accomodating on departure day with early breakfast. Entertainment was good, and as it was early season not much happening in village,
Best bit was great Crystal holiday rep-Emma, who made sure all our needs were met, helped us to access all the info we needed to make it a fab holiday. She was the best rep we've ever had, and helped us to make the most of our visit to the area.
Low spot was hotel being unwilling to put on heating, in spite of 2 days rain, and need for heat, and to dry clothes!
All in all it was a wonderful holiday, and we made new friends, and loved Cristallo's cafe in Riva and our walks along the lakeside, the lake hopper trip, and the tour round the lake. Also a visit to Venice, and the Cascatta Varone botanical gardens above riva del Garda. We had a very busy week, but absolutely loved it.
I would go back to Lake Garda again, it was fabulous, and got info to stay in the south next time, to see more of that region, from our brilliant crystal rep.
Corner room overlooking the pool was much better.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.