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“Not a real four star hotel.....” 3 of 5 stars
Review of Grand Hotel Continental

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Grand Hotel Continental
4.0 of 5 Hotel   |   Largo Belvedere, 26 | Tirrenia, 56128 Tirrenia, Pisa, Italy   |  
Hotel amenities
Ranked #3 of 8 Hotels in Tirrenia
Copenhagen, Denmark
Top Contributor
84 reviews 84 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
“Not a real four star hotel.....”
3 of 5 stars Reviewed 5 days ago NEW

Stayed on the hotel during a package trip. It is all right but not what you expect of a four star hotel. Furniture and style is outdated. Wifi in room was very unstable even if room was close to the reception. Breakfast OK, but not with many homecooked parts. Dinner in the restaurant OK too, though often with long time between the dishes. Swimmingpool is huge!!!

Room Tip: Single rooms do not have balcony.
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  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Any
English first
Catania, Italy
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Attended a conference and stayed at the GHC in Tirrenia and was impressed for the most part. First of all, the reception and the service were fantastic. All of the staff at the front desk were very friendly and greeted us with smiles. Went to the pool, albeit briefly, as it was in May and not heated. Of course, the good folks from Northern Europe found it to be comfortable. The location was near to the beach and myriad restaurants, so one really does not need a car. The rooms were large and clean but lacked outlets. An ample breakfast bar was available and their bar was cozy. The only thing I would suggest would be outlets and better WiFi. Would definitely stay here again.

Room Tip: The quieter rooms are on the courtyard side. Rooms that face the water can be a bit loud due to the...
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  • Stayed May 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

What a disappointment! Especially booked because of huge swimming pool, open at arrival at 14:00, but CLOSED at 17:00. Son crying and sad. Officials the polis open until 19:30. Receptionist lying that it's closed because of the weather, rain. BUT IT'S JUST A LITTLE CLOUDY. (Only to give the pool man half a day off.) I hate lying. Shame on the hotel staff.

A horrible end of a great trip with my son to Tuscany.

Never ever again. Avoid this hotel. Avoid it!

Stayed May 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is perhaps unkind to say that our stay was surprisingly good- but given all the comments online I was not sure whether I had done a mistake in booking this hotel so much out of the way from Pisa centre just to save a few quid.

Plusses: great location for the beach, evidence of a once-great hotel, well connected to Pisa by a regular bus service, very near a beautiful sandy beach, great seafood restaurant next door.

Minuses: cannot drink tap water! (Maybe that's a Tirrenia issue, not just this hotel), everything looks 1990s, Lots of noise from outside the hotel till late in the night.

Staff: We are very thankful to Alessandra for sorting out our booking problem and finding us a quadruple room as originally booked with hotels.com.

Stayed April 2015
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 18, 2014

I always read Trip Advisor reviews mainly for location and to see if there are any really bad issues that are re-occurring, This one seemed in a reasonable location and as we went B&B i wasn't too worried about the food reviews.
we arrived on 6th Sept about 8.30pm, check in was very quick, we were given our key and a map to the beach, on that score we were pleasantly surprised as some reviews had said the beach chairs were chargeable and some had said they were included, I had contacted the hotel who had confirmed an 8 Euro charge, but with this card we got free use of two chairs and an umbrella on the private beach, so impressed. We didn't use the pool as i sat on the edge one day and dangled my feet and it was freezing, so we preferred to swim in the sea as that was warmer!
The cleaners were always around and towels could be changed each day if they were left on the floor and the beds made each day.
I had asked for a balcony and we got one overlooking the front, which was nice as we could see the sea and watch the boats, there was a row of market stalls opposite the hotel so good to watch the people milling about, there was a bar that played music quite late, but we enjoyed sitting on the balcony listening to the singers as there was not much nightlife in the area,
breakfast was usual continental, the rolls were very nice and there was a good selection of jams, spreads, ham & cheese as well as donuts & croissants, there was also fruit, yoghurts and eggs, would have been nice to have something a bit different as it was the same every day. We didn't eat at the hotel as we liked to try the local restaurants which were very nice and we had some really lovely food, the only thing you need to know is that they don't open till around 7.30, we went out on our first night around 7.15 and nowhere was open!
we did try to get a drink at the bar on our first night to be ignored, the lady behind the bar served someone then we waited and she walked off, so not a good impression! we didn't bother trying again.
we got a bus to Livorno and also Pisa, you need to go into the Tabaconist to buy a ticket as it is cheaper than buying a ticket on the bus, it was only a couple of euro's each way and fairly regular.
as i said there was not much to do in the evening so after we had eaten we would go for a little walk then watch the sea with an ice cream as there was a lovely Gelateria just outside the hotel!
There is a computer set up with a printer as we had to print our boarding passes, so that was convenient and we had no problem using internet in our room.
staff we found to be helpfull and answered any questions we had and arranged our taxi to the airport cheaper than the one we got from the airport to the hotel.
the rooms had a hairdryer, as well as complimentary shower gel, shampoo & shower caps, there was also a fridge with mini bar - expensive so we took out the items and re-filled with our own drinks. did know already that there was no kettle so i took my own, but i really think they should provide tea / coffee facilities.
would advise that the majority of guests were German, had no problem with this but we did tend to find everything was more geared towards them.
could also have done with a few more English channels on T.V we were limited to news channels!
Weather - I always like to see what weather people are getting! the first few days it was lovely and hot and reached the early 30's dropping to mid 20's on an evening, we had a day of torrential rain and thunderstorms then the warm weather again and up in late 20's, so couldn't complain too much, last day was a bit overcast but still warm.
we paid around £100 per night for B&B so not cheap, but then Italy isn't a cheap place! although we found the restaurants very reasonable.
All in all a very nice holiday but a few improvements would have made it much better.

Room Tip: Balcony's were either overlooking the pool or the road, we preferred the road as more to look at...
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  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 9, 2014

My husband I found the hotel on Trip Advisor. We read a few reviews and kept looking due to some poor comments. Ended up going back to it due to location. We are very glad that we did. Shame on the poor reviews. We found this hotel to be wonderful! In the heart of the coastal attractions, the grounds are expansive, the beach front and accommodations are surreal! The hotel restaurant is very good and reasonably priced. The pool is terrific! Our room had a huge balcony that overlooked the water. The night life can be a little loud but you can get past that. We would absolutely go back. Perhaps next time we will book in their resort which is next door. Seems there a few additional perks with resort. We did access the hotel bikes, we used them to ride up the coast line. You are in walking distance of many attractions shops and cafés if you want to venture out.

Stayed September 2014, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 29, 2014

We stayed 2 nights after a fabulous 2 week self-catering holiday in in-land Tuscany, to treat ourselves to a nice hotel and the kids to a beach break before flying home from Pisa. Sadly disappointed by hotel, which had so much potential but was let down by so many cumulative little things.

First, the good things. Spacious family room, lovely beach, nice pool. Table tennis and children's playground, nice garden area. Sadly, reception staff were neither welcoming nor helpful. Having struggled to find the hotel, when we finally located it I popped in to ask where to park while husband and young children waited in car outside. Hotel car park is mentioned on website. Firstly, receptionist told me she could not give me this information until I had handed over all passports and filled in check-in paperwork - I tried to explain that we would park up safely and then all come in to do this, but she said this wasn't possible. Registering took ages, about 20 minutes. Then she said we could park outside for free but risk towing as there was a local event on the next day, or pay 15E per day for the hotel car park. When I queried this, as their website hadn't mentioned a charge, she immediately waived the charge and gave me a permit. We parked according to her map and the next day received a demand for payment from the hotel on the windscreen. Not ideal! Went back to reception who said to ignore this.

We requested quiet room on check-in, because of young children, and were assured it would be very quiet. Unfortunately it overlooked the street outside, where the local event proved to be a sports tournament accompanied by loud throbbing beat music from 6pm-1am. Didn't manage to get kids to sleep till midnight as so loud.

Breakfast looked nice, tasted horrible. Doubt fruit juices had seen much fruit, tasted more like orange squash from bottle diluted with water. Plastic cheese. Worse coffee (from machine) ever, poor show for Italy.

Charged tourist tax on check-out rather than check-in. As we were heading straight from hotel to airport, and charge was unexpected, literally had to count out payment in small coins which visibly annoyed receptionist. Fed-up with the eye rolling, I politely suggested that it might be a good idea to tell people about the charge when they checked in - this was just intended as a helpful comment, but unleashed a torrent of ranting in response. With the money lying on the desk, and no end of the rant in sight, I literally had to say, look, it's all there, check it if you want but I need to leave for the airport. I got another rant about foreign tourists, so just quietly walked away. Not how anyone wants to leave a hotel! Could have been lovely, but very badly let down by staff. We won't be back.
This is the only negative review I've ever given on Trip Advisor, and I'm mainly doing it in the hope that the management get the staff to buck their ideas up so others have nicer time.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Continental

Address: Largo Belvedere, 26 | Tirrenia, 56128 Tirrenia, Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa > Tirrenia
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Tirrenia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Continental 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Grand Hotel Tirrenia
Grand Hotel Continental Tirrenia, Italy - Pisa

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