Lets focus on the positive first. Anna in reception was lovely. A very polite girl who spoke impeccable English. She was very professional in her work and in my opinion they could learn a lot from her professionalism if they adapted her approach to the running of the resort.. The apartments were very clean and accommodating. Modern décor which was nice. Air conditioning, excellent. The pool was beautiful. The bar staff were also very helpful. The restaurant and bar area looked nice also. Now lets focus on the improvements. Ants a bit of a problem in the apartments. Our towel and linen change was dumped outside our apartment midweek. My wife and I changed all linen and towels ourselves. (A little unprofessional). We had to walk to a communal bin which was used by the locals to empty our rubbish. How hard would it be for the resort to house its own bin for the residents. A car is a must for this resort. although you can get to the resort on foot from the local bus route it still is awkward to get to and from the main resort. There is a lovely Gentleman who drives the bus from the resort to the beach every Hour. He is a gem and I hope the hotel appreciates him for his character and helpfulness. The Pool staff were a little over the top when it came to sitting in the pool chairs. I understand the issue which is each apartment is assigned its own chair. But why don't they just put a reserved sign on these seats to avoid confusion. They do come across as being a bit too over protective of the seats to the point of being rude. I saw one body guard whistling at a resident to not sit in the seat. This is very rude in most countries.
- Also Known As:
- Cosmopolitan Golf & Beach Resort Tirrenia, Italy - Pisa