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“An empty museum” 2 of 5 stars
Review of Albornoz Palace Hotel

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Albornoz Palace Hotel
4.0 of 5 Hotel   |   Viale G. Matteotti 16, 06049 Spoleto, Italy   |  
Hotel amenities
Ranked #9 of 31 Hotels in Spoleto
Upstate NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“An empty museum”
2 of 5 stars Reviewed July 15, 2007

While on a trip to Rome and Tuscany, my family decided to take an impromptu trip to Spoleto. We arrived the opening of the Spoleto festival. The hotel was empty. There were maybe two or three staff members around. If you wanted to use the restaurant or bar, they would find someone to take your order.

While the property itself is nice and we did enjoy the contemporary art, we would not visit this hotel again. We had an incident where a maintenance worker just let himself into our room without knocking. I'm glad I was there, or my wife would have totally freaked out.

I do have to say that the staff was very nice at the front desk. For the most part their English skills were moderately better than my Italian.

  • Stayed June 2007
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
    96
    102
    30
    7
    2
See reviews for
43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 10, 2007

We had stayed at this hotel several years ago and enjoyed our stay. It is a bit quirky, with an impressive collection of original contemporary art. That prior positive experience was, however, before we had kids, and this time unfortunately we discovered that the staff is not only NOT family-friendly, it is downright family-hostile. Although we had mentioned the kids when booking the room, they somehow decided to try to charge us more when they saw a (properly-behaved) 10-year-old boy, and suddenly they wanted to have credit-card guarantees and then collectively watched us like hawks, as if children were necessarialy ruffians out to damage their precious property.

All in all it was a very disappointing experience, because the hotel has the potential to be a fine choice for any traveler, including families (nice pool with cool sculpture garden, for example) but they seem to be very focused on the full-of-themselves childless artsy crowd. Based on the fact that the hotel appeared to be about 10% full on a summer weekend, they might want to rethink that strategy.

  • Liked — Nice property
  • Disliked — Hostile to families, no real internet access
  • Stayed June 2007, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome
Top Contributor
142 reviews 142 reviews
91 hotel reviews
Reviews in 85 cities Reviews in 85 cities
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed November 6, 2006

We didn't actually stay the night at Albarnoz Palace but ate there and visited many of the rooms on a special opening where some of the newly decorated rooms were being inaugurated by the artists themselves. What an amazing hotel! it is just outside the city walls so very convenient walking distance to all the attractions of Spoleto. it is a large very modern structure with sculpture filled garden with pool, incredible hall, spectacular terraces with views of the bridge and rocca and fantastic rooms each with their own art work and distinctive shape. The furniture is all leather Frau and the beds looked very comfortable. Many rooms had terraces. Our meal was also very good. I think this hotel is doing something very important in promoting the work of young international and Italian artists and they are doing it very well.

  • Liked — The art and the way all rooms were different shapes
  • Disliked — It is large and not intimate
  • Tips/Secrets — choose a room with a balcony and ask to see the other rooms
  • Stayed November 2006, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 30, 2004

Juxtapositioned between the walled city and beautiful San Pietro church, the Albornoz Palace Hotel surprised us with its architecture and sweeping views.

Our rooms were individually decorated and signed by the designer. An ultra-modern hotel, it blended and complimented, rather than intruded. Large windows on two sides provided us with breathtaking views of the lighted Tower Bridge and city at night. A rooftop veranda offered lovely vistas of the Umbrian countryside.

The staff was exceptionally courteous; the rooms comfortable and bathrooms extremely well planned (with built-in magnifying mirror beneath kind lighting). Breakfast was elegant and completely appealing.

The room rate (in May) made this hotel a great value!

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Albornoz Palace Hotel

Address: Viale G. Matteotti 16, 06049 Spoleto, Italy
Location: Italy > Umbria > Province of Perugia > Spoleto
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Spoleto
#7 Family Hotel in Spoleto
#7 Romantic Hotel in Spoleto
Price Range (Based on Average Rates): $
Hotel Class:4 star — Albornoz Palace Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
Albornoz Palace is a modern hotel with its own pool and golf course set near Spoleto's historic centre. The hotel is modernly designed and decorated throughout with contemporary artwork. Rooms feature original paintings and views of the town and the Bridge of Towers. All have Wi-Fi, satellite TV and air conditioning. Most of them have been decorated by the renowned furniture brand Poltrona Frau. The Albornoz has a stylish restaurant serving Umbrian cuisine with a contemporary touch. Breakfast includes homemade cakes, together with local ham and cheese. The Thesan wellness centre provides a variety of massage and beauty treatments. Albornoz Palace's entrance hall offers a lounge with a TV and free Wi-Fi.Spoleto Cathedral is 800 metres from Albornoz Palace. Free parking is provided on site, making exploring Umbria easy. ... more   less 
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Also Known As:
Hotel Albornoz Palace

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