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“Don't bother staying here!!!!!! Don't book with Crystal - ski shop miles away!” 2 of 5 stars
Review of Villaggio Olimpico Sestriere

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Villaggio Olimpico Sestriere
4.0 of 5 Hotel   |   Via Sauze, 14 | Piemonte Torino, 00158 Sestriere, Italy   |  
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Ranked #8 of 24 Hotels in Sestriere
UK
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Don't bother staying here!!!!!! Don't book with Crystal - ski shop miles away!”
2 of 5 stars Reviewed April 12, 2013

Apartments are very basic, no bath but bidet (you know us Brits), angry and aggressive manager in the restaurant(possibly even violent), apartments have no cooker only gas, the corridors are all the same confusing and long(very long)!!!!! Miles away from reception, town and ski lifts. Main bedroom has window into corridor with rubbish curtains so when the light keeps getting turned on and off you get no sleep. Crystal are STUPID and don't let you hire skis from the nice shop under the apartments, they make you walk into the town to the furthest away ski shop (20mins walk). There was a nice supermarket underground as well as a table tennis table and gym. They had what they thought was a good pool. Tiny, thousands of rules, and you had to provide your birthplace,name, three contact numbers etc. the reception staff were helpful but rude. Also found a plaster in bed in obvious place so they don't clean!!!! It was under a duvet.

Overall, don't book, book somewhere else

Room Tip: Don't choose this at all! They don't even clean because we found plaster under duvet which m...
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 14, 2015
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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    42
See reviews for
217
89
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
kent
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 7, 2013

noisy noisy noisy long corridors long long walks with ski gear to piste if in block a or b
no storage at slope opposite hotel 20 mins slog uphill and i mean uphill to collect ski gear if with crystal

stay at the hotel du col or book elsewhere

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 14, 2015
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 20, 2013

Stayed here last week with 2 mates and we were very impressed with the size of the room and the facilities in the room. Check in was a little slow and weren't aloud in our room until 5pm but all was well gave us time to collect our ski's and have a look around the town. Building layout was stupid got lost a few times in the first day before finding our bearings. Very impressed with the room though lots of room, very good shower, big balcony, lots of radiators to dry kit, own kitchen area with table to make own meals and breakfast etc, prob one of the biggest rooms i've stayed in on a ski holiday. Hotel provided 2 free meals which were both very good the only problem being the restaurant got a little busy. Hotel right next to Sestrieres main lift or the gondola to Sauze D'oulx which was perfect. Nightlife only really picked up the last couple of days and was all over the other side of town but apart from theses minor faults we had a cracking week and didn't need to complain once to the staff. Would recommend staying here and would for sure stay here again if we went back to Sestriere as it was very good value for money. Compared to what we got last year in Sauze D'oulx for the same money the room was like a mansion.

Room Tip: Booked through Crystal Ski and got an apartment in block F which sleeps 2-4 and we could not of aske...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, March 25, 2013
Dear Mr Danger,
thank you very much for sharing with the web community your past experience
My self and my team look forward to welcome you again at the Villaggio Olimpico during your winter holiday in Sestriere .

My warmest regards .
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Bacau, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

After a few days of vacation in the beautiful city of Milan decided to do a few days and in the mountains, where else if not in Torino Sestriere.I have no words to describe how beautiful, fun, inexpensive, and the food all the best and very cheap.We was treated very, very well.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, March 25, 2013
Dear Mrs Simona,
thank a lots for your nice works .

The best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 12, 2013

I have just arrived back from a weeks family holiday and the check in was a nightmare.We arrived at midday and were told our room would be ready at 2.30 by rep when we got to hotel we were told 3.30 pm. When we went to collect key we were than told 5.30 pm. We had been travelling since 2.00am the previous day and with 2 young children this was totally unaccetable.
I then went to the rep to see if she could help out but the reception staff totally ingored her. They were very rude and when she finally got someones attention they responsed by saying that check in was after 5.00pm as their policy.However, all Italians were checkin in, it was complete chaos and when they were questioned again all I got was a shrug of the shoulders.The hotel room was basic and very noisy, skiing was great for all. However be careful to find out where the closest ski/boot locker is located as rep advised us on the wrong location which meant we were out of pocket as they would not return our money. The town itself is lovely and with plenty of amentities and is worth a visit but not at this hotel. I felt discriminated against by reception staff as they were totally rude and unhelpful however the rest of the hotel staff i.e bar staff and entertainers were very nice and accomadating but reception staff enough to put anyone off .

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, March 25, 2013
Dear Mrs Helen
we are sorry about the check-in I'm speak with the reception manager about that because we are international village and I really sorry if your impression is negative.

Warmest regards
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Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 7, 2013

Awful accommodation. Both apartments occupied by our group had numerous leak's in the ceiling. The apartments were dirty and and litterally falling apart with door claddings falling down and doors not closing.

The manager on site was aggressive and violent when a group of 8 did not place an order within 60 seconds. The manager removed his glasses and squared up to a member of our group and threatened to throw us out.

The only possitive was that it was easy to get out of and onto the slopes.

  • Stayed February 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 14, 2015
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 6, 2013

Gondola short walk away, this quickly gives you access to different ski areas/resorts. Enjoyed the numerous red runs of Sauze D'oulx, Sansicario & a little furthur in Claviere. At Sestriere enjoyed skiing on Motta side-furthest away from accommodation. Quiet ski area, Italian hols & virtually no queuing all week. For our party(intermediate skiers) location was great for skiing. Olympic village was better than expected! 2 free meals were good-all enjoyed pizza & buffet night entertaining!(food good aswell)
Location of appartments was timed at 12 mins to the main village area but there is the consolation of the walk back been downhill! Plenty of bars/pizzerias/restaurants in the village. The olympic village is a large complex & this can bring problems, we were on the top floor of block F(5) but were only disturbed once in the middle of the night(3am), but can appreciate others having a different experience.We received good service from staff although my son said wifi was very slow.Shop on ground floor was good. Would not hesitate to go back to Olympic Village next year we all had a great weeks skiing!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 15, 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villaggio Olimpico Sestriere

Address: Via Sauze, 14 | Piemonte Torino, 00158 Sestriere, Italy
Phone Number:
Location: Italy > Piedmont > Province of Turin > Sestriere
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Sestriere
#3 Luxury Hotel in Sestriere
#4 Spa Hotel in Sestriere
Price Range (Based on Average Rates): $
Hotel Class:4 star — Villaggio Olimpico Sestriere 4*
Number of rooms: 300
Official Description (provided by the hotel):
The Sestriere Olympic Village is a unique space built in order to remember that Sestriere has had an hystorical role as Olympic venue. Perfectly ensconced in the natural landscape that surrounds it, the Olympic Village overlooks the breathtaking scenery of Argentera Valley and Monti della Luna Mountains. The resort has been conceived in full respect of the surrounding territory and includes 7 different buildings named from A to F plus a last block named G, easy to identify because of its big window tunnel roof. Here, it is set the global polyfunctional area which overlooks the newly open sky slopes for beginners. THE SERVICES: The Sestriere Olympic Village guarantees fabulous vacations, whether you wish to practice sports or simply to relax in the summer as well as in the winter. A fully equipped health spa fitted out with saunas, steam bath, jacuzzi, massage area; a swimming pool (12 m x 6 m) and a gym is at disposal of the guests. Our little guests have a special children recreation area which includes a mini club and entertainment activities (3-12 years old) Security is guaranteed 24 hours a day thanks to the reception and surveillance service. Each apartment is provided with a reserved indoor parking place; Ski school, ski storage, rental and maintenance are available within the premises of the Village. The other services at disposal of our guests are located in a global multifunctional area: 2 bars, self service, restaurant, pizzeria, bar Risto Grill on the roof top, wine-shop. ... more   less 
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Also Known As:
Villaggio Olimpico Hotel Sestriere

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