Whilst the hotel itself was clean, quiet and the reception staff were helpful and friendly the same unfortunately cannot be said for the night porter or the restaurant staff. The evening meals were inedible and a disgrace for both a 4* and an Italian hotel, where they managed to murder even an omlette. the waiting staff were surly, impatient and had little understanding of customer service. In complete contrast to local restaurants who couldn't do enough for us.
The rest of the hotel however was clean, quiet and comfortable just watch out for extra charges they will make including using the fridge!
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- Also Known As:
- Hotel Eliseo Park's Italy/Province Of Naples