Great value for money, staff were so friendly and could not do enough for us. We were given maps, directions to stations, beaches, ATM, best walking routes to Sorrento, best routes for places we were visiting on the Amalfi coast, recommendations for local restaurants etc etc. Everyday they would ask us where we were off to and give us information/tips on getting around.
Yes the room was pretty basic, but it was clean, spacious and good enough as a base for exploring. They do have air con, free wifi, a little balcony to sit out on in the evening. There is also a rooftop terrace and indoor/outdoor seating areas on the groundfloor. My only negative would be the shower in our room, it didn't function very well and the cubicle itself looked like it needed replacing.