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“Fantastic holiday” 5 of 5 stars
Review of Hotel Londra

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Hotel Londra
3.0 of 5 Hotel   |   Via Cocumella 12, 80065 Sant'Agnello, Italy   |  
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Hotel amenities
Ranked #17 of 18 Hotels in Sant'Agnello
Derry, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Fantastic holiday”
5 of 5 stars Reviewed August 25, 2013

Small family run hotel about 15/20 mins from Sorrento. Had a fabulous time during our family trip for a wedding. We were a bit apprehensive about staying at the Londra after reading the reviews, but on arrival my mind was soon changed. Friendly staff, lovely pool area, rooms are a bit dated and could do with a revamp but are very clean and also cleaned on a daily basis with fresh towels and bed linen. Breakfast was also lovely although terribly early if you wanted a lye in. We opted not to have evening meals as we wanted to sample the delights of both sant agnello and sorrento. Think that the air conditioning and fridge should be included in the price as we had to pay extra when we arrived for both. Air conditioning is definitely needed as the room gets so hot at night. All in all we had a great stay at hotel Londra and if I was to go back which I'm sure we will I will most definitely be booking hotel londra.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 24, 2013
On behalf of all the staff, i thanks you for choosing Hotel Londra for your holiday In sorrento. we are very glad that you had lovely holiday with us. We really hope to see you again.
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197 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • English first
  • French first
  • German first
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  • Russian first
  • Spanish first
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English first
1 review
3 of 5 stars Reviewed August 24, 2013

Small family run hotel/hostel which is only a 20 minute walk from the centre of Sorrento. Most the the staff were friendly and pleasant and liked a bit if banter. The room we stayed in was very basic but for £35 per person per night it was exactly what we were looking for. Until we spotted the ants running up one wall and the damp in the other! However, as we were only staying a few nights we didn't bother to complain. The ants only turned up when the window was left open and as we had the air con on most the time the windows were for the most part shut!
A good breakfast (though not much choice) is provided but only between 7am and 9am so we did find ourselves getting up earlier than expected but that just meant we were out in the sun earlier!
The pool is lovely and perfect for cooling off during the day and was often very quiet too.
Overall, the pros definitely outweigh the cons and I thoroughly enjoyed my stay.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 24, 2013
Thanks a lot for sharing your review on TA. For any sort of problem we ara always ready to do something for our guest. Our customer service is on 24/7 and always ready to improve the perception of your holiday with us. We will take care of you all along your stay in Sorrento. Thanks again and we hope to see you again.
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Diemen, Noord-Holland, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 17, 2013

Extremely noisy hotel rooms. We could not sleep (even with earplugs). Reception telephone in other corridor and garbage bins woke us at 6AM every day.

Breakfast was horrible, we skipped it after the first day and went to Sorrento (nearby town) to get a great breakfast.
Room interior and furniture appeared like 40 years old.

All services were non included in the price (fridge, airconditioning, Wi-Fi etc..).
No parking room at hotel, we had to park in a shabby and expensive parking lot nearby.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 27, 2013
Dear Customer, we're really sorry to hear about you experience. We try our best to achive high level of customer satisfaction. We can move guest to other side of the hotel, we can do many other things if requested on site. We are not able to act on outside events unfortunately. We really hope to see you in Sorrento, our beatiful town.
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Tyne and Wear, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 3, 2013

Small, family run hotel about a 20 minute walk from the heart of Sorrento.
It is just off a little road, so not too much disturbance from the outside world.
The rooms are just the right size & very clean, it just gets a little hot!
Me & my Mam stayed here in June 2010 & loved it. The staff are so friendly & nothing is too much trouble for them. We chose our evening meal from a menu in the morning & if there was something I didn't like (as I'm VERY fussy they would just make me something else).
As the hotel is quite small, you are remembered & valued as a guest. Pool is a nice size with free sunbeds (quite rare in Italy) & a drinks waiter to serve you! We holiday with Thomson now, just wish they offered the Londra!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 27, 2013
Dear Hannah, we really thank you for sharing your experience with us. What else to say... we really hope to see you again at the hotel Londra, so you can taste an even better satisfaction and experience.
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

My sister and I stayed at Hotel Londra for two weeks at the beginning of July on a half-board basis. It would seem that reviews below are very mixed however we had a brilliant stay made all the better by the very friendly staff. We would like to say a special thanks to Mario, Antonio and Nino for being so friendly and welcoming. The hotel is reasonably priced and we felt we received very good value for money. The food, although simple, was very tasty and we were always offered seconds despite the large portions, so we never went hungry! We had a room with a balcony on the second floor which was lovely to sit on in the evening. Our room was very large and cleaners came in everyday. The only thing to be aware of is that there is an additional charge of 7 euros a night for air conditioning within the rooms. It was lovely the hotel had a pool with plenty of sun-loungers, as guests used the pool at different times. The 15 minute walk into Sorrento itself wasn't a problem and passes a beautiful view point over the Bay of Naples. We would definitely recommend this hotel for those like us who were travelling on a budget!

Room Tip: Would recommend having a balcony as we enjoyed sitting out in the evenings. Obviously we can't v...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 27, 2013
On behalf of Mario, Antonio and Nino and of the entire staff of the Hotel Londra we really thank you for sharing your opinion on TA. We hope to see you soon so you'll be able to taste again a typical sorrento style experience.
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Weiden, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 29, 2013

This hotel was awful. The room was extremely cramped and had a sincere problem with bugs of all kinds. The shower had ants all over the place, there were multiple spiders in my bed and mysterious spider like bugs on my head board. The "comforter" looked like it had not been washed since it was first put on the bed and the room and hallway smelt like sewage. The sheets also had mysterious stains on them. When I talked to the manager about this she just came down with a can of bug spray--- gee why didn't I think of that? I refused to stay there and went to a hotel across the street. This room made any european hostel look good. You can find a much better place to stay for that price.

Room Tip: Make sure you are not staying in a room on the main floor or lower.
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  • Stayed July 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 27, 2013
Thanks for sharing your opinon on TA. We're sorry to read that you had a bad experience in our Hotel. Our staff is trained to satisfy any sort of request from our gests, and we are always ready to upgrade our guest rooms upon request.
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Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed July 23, 2013

On arrival @ Hotel Londra on 16 June 2013 we were issued with a list by the Manager which included among other things, payment for a fridge, air conditioning and wi-fi. This was the first we knew that we were expected to pay for air conditioning. We went with OMEGA and this was pre-paid.It would have been 56 euro for 8 days. We paid for 3 days which was refunded.

We should say that the hotel was not up to scratch, the toilet could have been much cleaner, especially the shower (I have photos) and the food left a lot to be desired. We were both feeling unwell on Friday night and part of the next day and didn’t eat in the hotel on Saturday.

Returning a hairdryer to reception after each use is extremely inconvenient (most B & B’s even have them) and now with weight restrictions not so easy to carry your own. However, the hotel staff were excellent and bit more effort in the cleaning department and in the kitchen would have made it a much more enjoyable visit.

Room Tip: Don't opt for a balcony as these rooms are very noisy and take your own hairdryer.
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  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, October 1, 2013
Dear Guest, thank you fon sharing experience with us on TA. Your opinion count and we will always try our best to improve our services and customer satisfction. Once again on behalf of all the staff, thanks for choosing us.
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Additional Information about Hotel Londra

Address: Via Cocumella 12, 80065 Sant'Agnello, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge
Hotel Style:
Ranked #17 of 18 Hotels in Sant'Agnello
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Londra 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Londra Hotel Sorrento
Hotel Londra Italy/Province Of Naples

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