We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Affordable and friendly” 3 of 5 stars
Review of Hotel Londra

Save Saved
You added Hotel Londra to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Londra
3.0 of 5 Hotel   |   Via Cocumella 12, 80065 Sant'Agnello, Italy   |  
Hotel amenities
Ranked #16 of 18 hotels in Sant'Agnello
1 review
“Affordable and friendly”
3 of 5 stars Reviewed August 24, 2013 via mobile

Small family run hotel/hostel which is only a 20 minute walk from the centre of Sorrento. Most the the staff were friendly and pleasant and liked a bit if banter. The room we stayed in was very basic but for £35 per person per night it was exactly what we were looking for. Until we spotted the ants running up one wall and the damp in the other! However, as we were only staying a few nights we didn't bother to complain. The ants only turned up when the window was left open and as we had the air con on most the time the windows were for the most part shut!
A good breakfast (though not much choice) is provided but only between 7am and 9am so we did find ourselves getting up earlier than expected but that just meant we were out in the sun earlier!
The pool is lovely and perfect for cooling off during the day and was often very quiet too.
Overall, the pros definitely outweigh the cons and I thoroughly enjoyed my stay.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 24, 2013
Thanks a lot for sharing your review on TA. For any sort of problem we ara always ready to do something for our guest. Our customer service is on 24/7 and always ready to improve the perception of your holiday with us. We will take care of you all along your stay in Sorrento. Thanks again and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

172 people have reviewed this hotel

Traveler rating
    43
    51
    37
    23
    18
See reviews for
39
82
8
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Diemen, Noord-Holland, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 17, 2013

Extremely noisy hotel rooms. We could not sleep (even with earplugs). Reception telephone in other corridor and garbage bins woke us at 6AM every day.

Breakfast was horrible, we skipped it after the first day and went to Sorrento (nearby town) to get a great breakfast.
Room interior and furniture appeared like 40 years old.

All services were non included in the price (fridge, airconditioning, Wi-Fi etc..).
No parking room at hotel, we had to park in a shabby and expensive parking lot nearby.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 27, 2013
Dear Customer, we're really sorry to hear about you experience. We try our best to achive high level of customer satisfaction. We can move guest to other side of the hotel, we can do many other things if requested on site. We are not able to act on outside events unfortunately. We really hope to see you in Sorrento, our beatiful town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyne and Wear, England, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 3, 2013

Small, family run hotel about a 20 minute walk from the heart of Sorrento.
It is just off a little road, so not too much disturbance from the outside world.
The rooms are just the right size & very clean, it just gets a little hot!
Me & my Mam stayed here in June 2010 & loved it. The staff are so friendly & nothing is too much trouble for them. We chose our evening meal from a menu in the morning & if there was something I didn't like (as I'm VERY fussy they would just make me something else).
As the hotel is quite small, you are remembered & valued as a guest. Pool is a nice size with free sunbeds (quite rare in Italy) & a drinks waiter to serve you! We holiday with Thomson now, just wish they offered the Londra!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 27, 2013
Dear Hannah, we really thank you for sharing your experience with us. What else to say... we really hope to see you again at the hotel Londra, so you can taste an even better satisfaction and experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

My sister and I stayed at Hotel Londra for two weeks at the beginning of July on a half-board basis. It would seem that reviews below are very mixed however we had a brilliant stay made all the better by the very friendly staff. We would like to say a special thanks to Mario, Antonio and Nino for being so friendly and welcoming. The hotel is reasonably priced and we felt we received very good value for money. The food, although simple, was very tasty and we were always offered seconds despite the large portions, so we never went hungry! We had a room with a balcony on the second floor which was lovely to sit on in the evening. Our room was very large and cleaners came in everyday. The only thing to be aware of is that there is an additional charge of 7 euros a night for air conditioning within the rooms. It was lovely the hotel had a pool with plenty of sun-loungers, as guests used the pool at different times. The 15 minute walk into Sorrento itself wasn't a problem and passes a beautiful view point over the Bay of Naples. We would definitely recommend this hotel for those like us who were travelling on a budget!

Room Tip: Would recommend having a balcony as we enjoyed sitting out in the evenings. Obviously we can't v...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 27, 2013
On behalf of Mario, Antonio and Nino and of the entire staff of the Hotel Londra we really thank you for sharing your opinion on TA. We hope to see you soon so you'll be able to taste again a typical sorrento style experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 29, 2013

This hotel was awful. The room was extremely cramped and had a sincere problem with bugs of all kinds. The shower had ants all over the place, there were multiple spiders in my bed and mysterious spider like bugs on my head board. The "comforter" looked like it had not been washed since it was first put on the bed and the room and hallway smelt like sewage. The sheets also had mysterious stains on them. When I talked to the manager about this she just came down with a can of bug spray--- gee why didn't I think of that? I refused to stay there and went to a hotel across the street. This room made any european hostel look good. You can find a much better place to stay for that price.

Room Tip: Make sure you are not staying in a room on the main floor or lower.
See more room tips
  • Stayed July 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, September 27, 2013
Thanks for sharing your opinon on TA. We're sorry to read that you had a bad experience in our Hotel. Our staff is trained to satisfy any sort of request from our gests, and we are always ready to upgrade our guest rooms upon request.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 23, 2013

On arrival @ Hotel Londra on 16 June 2013 we were issued with a list by the Manager which included among other things, payment for a fridge, air conditioning and wi-fi. This was the first we knew that we were expected to pay for air conditioning. We went with OMEGA and this was pre-paid.It would have been 56 euro for 8 days. We paid for 3 days which was refunded.

We should say that the hotel was not up to scratch, the toilet could have been much cleaner, especially the shower (I have photos) and the food left a lot to be desired. We were both feeling unwell on Friday night and part of the next day and didn’t eat in the hotel on Saturday.

Returning a hairdryer to reception after each use is extremely inconvenient (most B & B’s even have them) and now with weight restrictions not so easy to carry your own. However, the hotel staff were excellent and bit more effort in the cleaning department and in the kitchen would have made it a much more enjoyable visit.

Room Tip: Don't opt for a balcony as these rooms are very noisy and take your own hairdryer.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, October 1, 2013
Dear Guest, thank you fon sharing experience with us on TA. Your opinion count and we will always try our best to improve our services and customer satisfction. Once again on behalf of all the staff, thanks for choosing us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 18, 2013

We spent a week at the Londra at the end of June/early July 2013 and found it to be clean and comfortable with lovely staff. The decor is typically Italian so if you are looking for a shiny Hilton style finish this might not be for you, but it suited us perfectly well - we weren't in Italy to sit and look at the room! The beds are huge and very comfortable. We had a room facing the road side (with a balcony) and yes when on the balcony you can hear the traffic, but this is hard to avoid in Italy with all the mopeds buzzing around. It wasn't overly loud and didn't bother us at all.

The walk into Sorrento took us 15 minutes (we are a couple in our 20s) and is very straightforward.

The pool is a reasonable size for a small hotel and there were plenty of sun loungers to go round on the couple of occasions we wanted to use them. We sat and had lunch by the pool one afternoon and the pizza was very nice. We didn't have any evening meals at the hotel but the breakfast was fine - pretty standard continental breakfast with the added option of fruit tarts and cake.

The staff were all friendly (particularly the barman) and always available.


Overall Hotel Londra is great value for money, and we had no problems at all.

Room Tip: If you want silence ask for a poolside room and avoid landside.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Hotel-Londra, Manager at Hotel Londra, responded to this review, October 1, 2013
Dear Guest, we really want to thank you for sharing your experience at Hotel Londra on TA. Your opinion counts for the others subscribers of TA but count more for us. It makes us feel great, cause we achieved our main goal : Good customer experience. We hope to see you again at Hotel Londra and in our beautiful town Sorrento.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hotel Londra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Londra

Address: Via Cocumella 12, 80065 Sant'Agnello, Italy
Location: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Restaurant Swimming Pool
Hotel Style:
#1 Best Value Hotel in Sant'Agnello
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Londra 3*
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, HostelBookers, Tingo, Travelocity, HotelsClick, Hotels.com and Otel so you can book your Hotel Londra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Londra Hotel Sorrento
Hotel Londra Italy/Province Of Naples

Owners: What's your side of the story?

If you own or manage Hotel Londra, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.