We arrived on the park at the end of July and stayed for two weeks in a Bellini, with Thomson al Fresco!
We arrived at around 7.15 just after Al Frescos reception had closed due to being lost in Pisa! We did however worry about missing the check in time, there was no need to worry about anything because there was a number left on the door which allowed us to get in contact with the rep! The rep came within minutes to check us in and was absolutely lovely! He asked how we were and made me along with the rest of my family feel welcomed!
On arrival in our mobile home he made sure we knew how to contact him which was fantastic. We did unfortunately need to contact him as a few things weren't working or were missing from our mobile, he didn't at all seem bothered about us calling him up at 8.30 and came to fix them and replace them immediately. We thought it would be kind to ask him if he'd like a drink to which he did say no, although we did end up chatting for a good thirty minutes. We found out he'd only been working for the company a few weeks which really surprised us as he was very professional! Everything was perfect!
We did then ask another rep about Curtis to find out that he had left, which we thought was such a shame!
We found getting to places very easy as the site offered free buses and directions for us to get to places such as Elba, San Vincenzo, Piombino.
The park was fantastic with lots of different things to do and lots to do for our children. Would totally recommend the site as well as Al Fresco as all the team were lovely!
Well Done Al Fresco!!!!
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- Also Known As:
- Park Albatros Hotel San Vincenzo