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“Huge disappointment!” 2 of 5 stars
Review of Royal Hotel Sanremo

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Royal Hotel Sanremo
5.0 of 5 Hotel   |   Corso Imperatrice, 80, 18038 Sanremo, Italy   |  
Hotel amenities
Ranked #4 of 50 Hotels in Sanremo
Certificate of Excellence
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Huge disappointment!”
2 of 5 stars Reviewed February 13, 2013

We visited this hotel last summer and would NEVER return! The interior of the hotel had been redone, the rooms we stayed in were lovely but the pool and "private" beach were terrible. The pool area is run down , and the chaises and tables were probably from 1960, broken, unusable, and the pool, although a classic design had tiles missing and broken. The "private" beach is actual a beach club, not owned by the hotel, and hotel guests are allowed to sit in any of the vacant chairs not in use. The public beach is filled with trash.
The service at the hotel was unbelievably bad. The concierge for the most part could not have been less helpful. A terrible experience.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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468 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Atlanta, GA
Level Contributor
79 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed January 30, 2013

* We stayed here in a Junior Suite. What a room and view! Absolutely fabulous.
* The grounds are spectacular and the pool area is fun and inviting. The pool-side wait staff is very attentive.
* The breakfast is served buffet style and the wait staff is jacketed in formal attire.
* We loved the room so much we spent a lot of time there. The desk area is excellent. I was able to set up the laptop and conduct some business. Wi-Fi was included for our stay.
* The hotel is very popular with visitors from the UK. We met some very interesting folks during our stay.
*The bar area had a pianist during our stay. It's a great spot for a cocktail in the afternoon.
* We did have an interesting event during our stay. We ate dinner at a small restaurant just to the right of the hotel (down the steps turn right). After paying the bill the waiter ran after us and stated that we had left a 10 Euro note rather than a 50 Euro note. Well, I gave him a 50 Euro note and had no idea if he was correct or just padding his tip. I don't remember the name of the restaurant.
* This is an excellent hotel. The staff was extremely helpful and I would stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 11, 2012

After a long drive from Florence I was more than happy to arrive here. Booked through LHW and got a free upgrade which is always nice. Flowers and courtesy wine too but hey each to his own. The biggesest attraction was the swimming pool which my son loved, its enormous with an underwater passageway. Good pool-side service as well with snacks and sandwiches etc.. Great breakfast buffet and the concierge knows all the best restaurants and even better he can arrange your table booking because I found the ones who told me they were full reserved suddenly became available when he called the owners. Everyone in San Remo knows the Royal Hotel so they usually bend over backwards after to accomodate you. Short walk into town. Nice bar too with musicians during high season.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
161 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed November 24, 2012

This hotel is a great place to stay overnight or even for an extended stay. San Remo might have drawn the rich and famous in earlier times and the hotel would have been a preferred place to stay in those times, but today the hotel has been modernised and offers guest a glimpse of what the high life might be like for reasonable rates.
The hotel is sited on a large area of land with expansive gardens, pool and guest parking. There is large public areas for relaxing as well as a wellness facility and large pool. There is a bar in the hotel as well as poolside. The breakfast was served in the large breakfast rooms or on the terrace, your choice.
The guest rooms are large with a large bathroom with shower and bath. décor in the rooms is stunningly ornate with Italian charm.
It is a short walk to the beach areas, to the casino and city pedestrian shopping areas. There are many restaurants to choose from as well as plenty of shopping opportunity if this is your interest.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chepstow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 6, 2012

We've been relying on tripadvisor reviews for many years, but the experience in this hotel was so special that we wanted to share it. The location is great, 5 min walk to the town centre, right across sandy beaches, and the noise from the quite busy road in front is sufficiently dimmed by the beautiful garden and pool, if you stay in a seaview room.
Breakfast until 10.30 is of excellent standard and the one dinner we had was also very good, tasty and plentiful, none of this french cuisine nonsense. Atmosphere in the inside dining room was a bit stiff and serious for us, but other people might enjoy and expect it this way?!

The service throughout was absolutely exceptional and probably deserved more tips that we could leave. Nothing is too much trouble and the comfort of the guest is the absoute priority (e.g. umbrellas are provided as you leave the building should you need one). And what made it so particularly special for us was that everybody was treated with the same respect and what seemed like genuine friendly hospitality.
If you are into spas and treatments, this was the best one I've ever seen.
With regards to room choices, some have been refurbished and look great and modern, but we actually preferred the style and layout of the non refurb ones, even if they were showing some signs of wear and tear. Hopefully when these rooms will get refurbished, some of the original features, like stunning marbel floors, will be saved. You have a choice anyway.
Sanremo market on Tuesday was a great experience. Go if you can for some great buys and italian flavour. Otherwise the indoor market is also worth a visit for provisions.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed October 1, 2012

Lovely staff who make you feel very pampered. Nice location and stunning views of the Med. Beautiful sea water pool which is well maintained. Didn't get to the beach but there is a private one.
Breakfast has a massive selection of continental style items.
Rooms big and airy. Walk in wardrobes, large bathroom and plenty of toilettries. Spotlessly clean. Good minibar. Nice balconies with tables and chairs.
Would go back in a heartbeat.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Hotel Sanremo

Address: Corso Imperatrice, 80, 18038 Sanremo, Italy
Location: Italy > Liguria > Italian Riviera > Sanremo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Casino Hotel in Sanremo
#2 Romantic Hotel in Sanremo
#2 Luxury Hotel in Sanremo
#2 On the Beach Hotel in Sanremo
#2 Family Hotel in Sanremo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Hotel Sanremo 5*
Number of rooms: 126
Official Description (provided by the hotel):
Royal Hotel Sanremo is an exclusive property rich in history and tradition, just the ideal choice for guests seeking intimacy, relaxation and luxury. Uniquely located on the charming Italian Riviera of Flowers, it is set in its lush subtropical park, close to the seaside and to the centre of town with its Casino and shopping area.The hotel boasts 126 beautifully and individually decorated rooms and suites, spacious public areas and a heated outdoor sea-water swimming-pool with children's section. Dining options include Restaurant Fiori di Murano with beautiful views, Salad Bar delle Rose for a light lunch, Pool Restaurant and Bar Corallina, with pizzeria and grill in the summer, as well as gourmet Restaurant Il Giardino on the terrace for alfresco candlelit dining in the intimacy of the park. All these restaurants serve top-rated cuisine with a choice of exquisite regional, Mediterranean and international dishes.The Royal Wellness features signature treatments and a "no prescription" wet zone with hydromassage pool, emotional showers, hammam, Vitarium, relaxation area, herbal tea and juice corner. A most welcoming, luxurious and stylish oasis, just perfect to indulge mind and body, to pamper yourself in a refined and cosy atmosphere/ ... more   less 
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Also Known As:
Royal San Remo
San Remo Royal Hotel
Royal Hotel San Remo

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