We arrived at hotel Stores by the owner whom was very nice and friendly. We had booked 2 junior suites as we wanted to separate sleeping areas and in previous emails we were told this was available. I had tried to book a family room earlier but upon booking it had already been booked. (I was too slow)
When we were shown to our rooms they were at opposite ends of the hotel. So they were as afar apart as they could be. This was inconvenient with children as I spent many times walking to and from rooms with items and checking everything was ok. My children's room was lovely and spacious and really quiet. Our junior suite was above the owners apartment which from 7.25am in the morning you could hear the childrens tv playing downstairs, which woke me and my husband in the mornings.
The breakfast buffet was ok but nothing too exciting. It would have been nice to have had soft rolls and more types of muesli. Every morning I asked for soft rolls and bananas or apricots and the waiter with the moustache told me "No". Not an ideal start to the day.
Dinner was lovely and really yummy so we looked forward to that. Our waiter a slim chap with glasses was always welcoming and chose us nice wines.
The climbing wall was excellent and my girls went on it every day. It was well kitted out and free so on a wet morning it was perfect.
I think overall it was a lovely hotel but due to a lack of english and my lack of italian, several things happened that could have been solved, such as 2 rooms next door and more choice at breakfast, quieter start and advice on days out. There is no English itinerary only Italian, and German.
- Official Description (provided by the hotel):
- 3 stars hotel in S. Cassiano/Alta Badia. The hotel is 300 meters from the center of the village and 100 meters from the cable car of Piz Sorega, who is direct connected with the Dolomiti Superski, the biggest ski area of the world. It is too a beautiful place for sommer sports: mountain biking, climbing, trekking. ... more less
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