I stayed here for 7 nights at the begiining of October with a tour operator.
Location: 20-25 min walk into the very centre of Riva Del Garda alongside the very scenic lake front. I hired a bike on our free days. The hotel is located in a quiet area of Riva away from any main roads.
Hotel: All rooms had a lovely view overlooking the mountains. Some rooms were overlooking the coach park, others overlooked the swimming pool. All had balconies. I would probably recommend a room on a higher floor for the views.
Room: Our room was clean and comfortable.
Staff: All the staff were so friendly and helpful, can't praise them enough.
Food: Very happy with the food. The buffet was so substantial you didn't need the 1st and 2nd course! Although the buffet was the same every night this didn't matter. Some of our group weren't impressed with the food but I think their expectations were too high! Breakfast again was substantial and replenished quickly.
As for the German tour groups...yes there a lot in the hotel 300 or so...and this did not sit well with some people in our group as they felt they had taken over the hotel and dining room. However, they did not receive any better treatment than us, that notion is ridiculous. In fact, they were probably paying much less than us.
This hotel is a great base for tour groups. A comfortable stay, adequate food and lovely staff. I would definitely stay here again.
Room on a higher floor. No lake views at this hotel.
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