We stayed for two weeks mid august and enjoyed Riva but have a few reservations about the hotel.
Staff on reception are really pleasant and polite and are very helpful if you have a query especially Monica and the lady who is married to a police man (more later).
The food is beyond good and is probably the best hotel food I have ever had. The tables however are really close together and you are allocated a table for the two weeks. We got to know our dining companions really well.
Afternoon tea and happy hour were great and again the staff in the bar were great.
Pool is lovely and we had no bother getting sun beds.
The decor is very 1980's and the hotel is generally V clean although I must note that the whirlpool bit in the bath did not work at first and when it was rectified the gunk that came out was enough to make me use the shower for the rest of the two weeks.
The noise from the other rooms as excessive and we were really worried about a dog that next door left on their balcony during the day. The railings were so wide that the dog had the run of all the balconies on our side of the building, staff not a bit concerned when we reported it.
What really concerned me was the response when someone entered our room at 9.30 pm whilst we were having a wee sleep and the room appeared unattended, he made an excuse by saying room service although hotel does not provide room service. Husband reported this and Snr Tonelli and reception seemed to think we were making a fuss although they did put up signs next day saying that their is cctv surveilance on all floors although there is not. No further explanation was given and they did change the locks and offer to move our room but with 2 days left we could'nt be bothered to move.
Riva and Lake Garda is amazing but we would stay elsewhere next time perhaps closer to the town centre.
- Also Known As:
- Savoy Palace Riva Del Garda
- Hotel Savoy Palace Riva Del Garda/Nago, Italy
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