After being stuck in a lot of traffic on our transfer from the airport to the hotel, we were advised by our rep that no one would be receiving evening meals that night as we would be too late, not a great start to our holiday but after a loooonngggg transfer we were greeted at the hotel with no problems as others have stated, the lady who owns the hotel was very friendly, helped us with bags and took us up to our room and then told us we were still ok to go for our evening meal which was a nice surprise. Rooms were standard but clean and comfortable apart from the odd ant that ended up on our floor, bathroom was very small, as was shower and temperature was temperamental. Pool was nice, just across the road from the hotel. I did notice that the staff were very chatty with other guests as other people have mentioned, every now and then they said hello to us, but we didnt make much attempt to talk to them either, so weather it is the case that they prefer other nationalities or weather the other people were more keen to talk to the staff, I dont know. We did however have a drink in the hotel bar one day and the younger girl that served us was beyond miserable, didnt speak a word just grunted at us and didnt even give a smile. One of the Thomson staff even asked us if we had managed to get any of the staff to crack a smile yet. The food was nice enough, just got a bit samey, the breakfast had a fair choice but other members of our party got very bored of eating the same thing every morning. He is a big fan of full English breakfasts though and compared to other Italian hotels I have stayed in I would say the options for breakfast were better than others. The evening meals I am still a bit undecided on, the help yourself salad bar was great, I think the options just didnt have much of an italian feel, felt a little like they were catered for non italians. I have stayed in hotels further south in Italy, the whole area felt very Austrian, obviously due to the History of the area, which isnt a bad thing but even the restaurants all around the area felt no different to a standard Italian restaurant in England. One of the things I loved about Southern Italy is the different foods that were not available at home, in both the hotels I have stayed and the restaurants. This is just a gripe for me personally, due to the history of the area it is expected that the food have that Austrian influence. The breakfast staff were really nice, I requested ketchup more than one occasion and by the end of my stay they had it ready on my table without me having to ask. If I ever went back to the area I think I would try a different hotel, but I would not discourage people from going here either.
Mountain view at front of hotel is a must
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.