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“Ideal for Families” 4 of 5 stars
Review of Ambassador Suite Aparthotel

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Ambassador Suite Aparthotel
3.0 of 5 Hotel   |   Via Longa 16, 38066 Riva Del Garda, Italy   |  
Hotel amenities
Ranked #25 of 61 hotels in Riva Del Garda
Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
52 helpful votes 52 helpful votes
“Ideal for Families”
4 of 5 stars Reviewed May 25, 2012

Having stayed in the Ambassador Suites many times, I can recommend these apartments as especially suitable for families and fine for couples interested in exploring Riva and the many beautiful places nearby. The hotel is located in the viale longa which is literally a long vally just outside the historic town of Riva. Many of the newer hotels are located here, and it takes a 15 to 20 min walk into Riva itself but it is a very pleasant walk at, that offering a choice of routes including a lovely lakeside one. The views across the mountains and out to the lake are stunning and more than compensate for the walk.

The hotel itelf is well maintained, features comfortable rooms,and a small but well stocked bar. Prices are as reported about are average for the area.The staff are extremely pleasant and very accommodating. The pool area is well maintained, main pool, kids pool and play area along with sun loungers, the garden beside the pool offers well needed shelter for the hotter days but the pool can be quite cold on less sunny days.

The Ambassador suites offers a number of different combinations of hotel or apartment accommodation and having used both types over the years I would suggest for couples travelling alone and who may want to do a little cooking for lunch ( the local produce is superb) and enjoy a nice bottle of wine then opt for the superior room which includes a small kitchen and fridge and importantly includes air con in the price along with free bicycle hire. If you take this option use the bikes and give yourself a real treat and take the cycle route to Arco via Torbole.

For families,the apartment offers more flexibility, full cooking facilities and are located away from the main hotel corridor so there is a feeling of seclusion and safety. However, the apartments can work out expensive as you have to factor in air/con and baby cots which could be close to 300 euro on a two week stay depending on seasonality. These additional charges are typical for apart-hotel accommodation in the area but non the less come as a shock to those of us who are used to holidaying in Spain or Portugal and as reported rooms are only serviced twice a week so be prepared.

Riva itself is astonishingly beautiful and in my opinion the best town on Lake Garda, this is mostly due to the way the park winds itself around the lake giving not only beautiful views but plenty of scope for family holidays, canoeing, windsurfing, pedal boat at very reasonable cost. There are also great free playgrounds, swimming/bathing and picnic areas and cycle tracks all which help reduce your overall spending. During the holiday season there is always something going on, outdoor music, street entertainers, festivals etc, so all in all a brilliant place to holiday, so much so that you simply wont have time to do everything you plan. Riva does get very quite outside of the main holiday times which might suite couples travelling to sight see but if your trying to keep kids entertained then go before the season ends mid September.

Room Tip: Ask for a room with a balcony, The rooms located at the end of the hotel facing the lake get the sun...
See more room tips
  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Staff Ambassador Suite Hotel at Ambassador Suite Aparthotel, responded to this review, July 6, 2012
Dear Guest,

thank you very much for your precise and beautiful review. We are very happy :)

We hope to see you again in Riva del Garda.

Ciao ciao :)

Staff
Ambassador Suite Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 25, 2011

If you stay at this hotel as self catered you only receive clean towels once a week. Arrived on a saturday afternoon (weather boiling hot all week) the three of us showering every day like normal. By the tuesday evening still no maid service and our towels were all absolutely filthy and we had even used our beach towels so went to reception to ask for some clean ones and we were charged about 13 euros for 3 towels! We've travelled abroad a lot and never been made to pay for clean towels before, couldn't believe it (they even suggested that we should wash their towels ourselves!!!)

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kilcock, Ireland
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 7, 2011

Lovely comfortable hotel, very clean, staff friendly. We had rooms at front of hotel with FANTASTIC mountain view but it was very noisy with bin trucks & deliveries starting 5am. Noise not as bad with windows & patio door closed but we declined a/c as it was €70 extra per week and so had windows open. Deposit of €100 requested on check-in and no offer to refund this at check-out, we had to remember to ask. Kids club not good, carer had no interest. We left kids in 1 day and went in for coffee only to find our 5 year old wandering around the hotel looking for us and our other 2 kids aged 7 & 8 at the pool. Thankfully we hadn't left the premises. Would come back when kids older.

Room Tip: request room with balcony, remember to decline a/c or you pay for it whether need it or not
See more room tips
  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 11, 2011 via mobile

Me and my girlfriend went here as a couple so it will be reviewed as a couples experience, Staff were friendly and spoke plenty of english. room was cleaned every day by the maids. pool is a good size. There is a hot tub, football/ volleyball pitch and seemed plenty to do for kids of all ages (kids club etc). nice drinks at the bar, nice views of the mountians and the town. only 5 minute walk to lake. very nice location. The food was what u expect from a 3 star hotel, decent. breakfast was ok and there was plently of choice. The hotel was quiet the first week we stayed sometimes we had the pool to ourselves, the second week there was alot of children at the pool which sometimes became quite irritating. mini bar is far too tempting, however is reasonably priced, used the fridge for all my beer bought from the co op as its alot cheaper, just make sure if u do this u dont get caught as the hotel does state a charge for personal usage. if u stay here u must go to LA COLUMBERA its a reastraunt just up the road (oppisite way to the lake) fantastic restraunt. My stay here was fantastic, some things not so perfect but noting bad.

typical charges wifi €20 for ultd usage, safe €20 for 2 weeks, sunbed cushions €1 per person per day

riva is not far away about 20 mins. lake shore 5 mins. sunbathe, swim in the lake, wind surf, get a pedalow plenty to do

  • Stayed July 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clonmel
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 28, 2011

We're just back from beautiful Lake Garda staying at the Ambassador Hotel and what a hotel..Firstly i must say the staff here were fantastic,so friendly and nice they couldn't do enough to make our stay so perfect.The hotel is so relaxed and very central to everything. food in the hotel is lovely and a drink or two to wash it down is just what the doctor ordered.
You can relax by the generous size pool or hire a bike to take in the amazing views of the lake.We were very sad to say "Arrivederci" to the Ambassador Hotel and beautiful Lake Garda and it didn't break the bank either...value for money here....We will be back to stay at this hotel again,why not try it and make your own mind up? we did and loved every minute of it!
To the staff..again thankyou so much you were all amazing...oh yes Anna hope the "Plates of meat" are ok.
"Mille grazie"

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 16, 2011

Stayed self catering and the apartment was really spacious and bright with huge floor to ceiling windows. Great bathroom. Very impressed.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2011

Clean & comfortable hotel. Good selection at breakfast. Most other visitors appeared to be English with tour operator, mountain-biking Germans/Austrians and coach parties. The latter two groups meant it was quiet in the day with plenty of room by the pool (mostly had it to ourselves!).
It's about a 25 minute walk from downtown Riva but only 5 from the lakeside, so it's a pleasant walk to town. In the other direction, there's about a 40 minute walk to Tolbore, which catches the evening sun.
Hotel is fine overall but, with our room package at least (went with First Choice), any extras are charged (internet, air con, pool towels, lounger mats, etc) - just be wary. Be wary of leaving cigarettes or small items of low value in the room too - the packet had a tendency to lose cigarettes mysteriously!

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Suite Aparthotel

Address: Via Longa 16, 38066 Riva Del Garda, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Riva Del Garda
#25 Romantic Hotel in Riva Del Garda
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ambassador Suite Aparthotel 3*
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Also Known As:
Ambassador Suite Aparthotel Hotel Riva Del Garda
Ambassador Suite Aparthotel Riva Del Garda/Nago, Italy

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