We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Stay at Riva del Garda” 4 of 5 stars
Review of Astoria Park Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Astoria Park Hotel to your Saves list
Astoria Park Hotel
4.0 of 5 Hotel   |   Viale Trento 9, 38066 Riva Del Garda, Italy   |  
Hotel amenities
Ranked #30 of 61 Hotels in Riva Del Garda
St. Moritz, Switzerland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A Stay at Riva del Garda”
4 of 5 stars Reviewed May 24, 2013

Well situated hotel at Lake Garda, nice pool, cool Spa area, overall the hotel is fine.
BUT: really bizarr and not very friendly staff, especially the barman excelled in arrogance and unfriendliness!
Front desk staff not very professional

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria P, Direttore at Astoria Park Hotel, responded to this review, May 29, 2013
Dear Mr. Hans S, we thank you for your review on the Astoria Park, this let us improve the quality of our services. We regret about any misunderstanding happened with the staff, who are normally hospitable and distinguish themselves for gentleness, as many guests report us.
We will be glad to welcome you again at the Astoria Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

285 reviews from our community

Traveler rating
    103
    105
    42
    24
    11
See reviews for
52
141
4
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 31, 2013

The hotel is 10 min away of the ciry center. It has a good breakfast buffet and a nice bar. The Spa area is nice but not extraordinary. The worst part of the Hotel are the rooms. If you get a room outside the main building it is like a sleeping in a garden house with bad equipment and a horrible bathroom. The main building rooms are much nicer but still no 4* category

Was this review helpful? Yes 5
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Newcastle, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2012 via mobile

I stayed here early October with my boyfriend and we couldn't fault the hotel. We drove to the hotel from bergamo airport and found it easily. Check in was quick and easy, our room was modern and clean. There was free wifi, free afternoon tea and cakes, a lovely spa area and plenty of choice for breakfast.

We drove all around lake Garda and found it pretty easy considering it was our first time driving abroad. We also drove to Verona and took the train to Venice. The hotel was an excellent base for the 4 night stay.

Riva is beautiful and we will be back!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2012

I arrived the hotel with no prejudge and without to read any review about it.
I came only for one night included breakfast.
It was the best hotel i visit in Italy.
Starting with the outstanding treatment from the hotel reception and continue with the relaxing SPA area and the really good Bar and excellent Breakfast.
All the hotel staff were very nice and the room was very good.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 1, 2012

We stayed here for 4 nights and found the staff very unfriendly. We went for a ‘Garden Room’, it wasn't a garden, it was beside the road with people walking past our window. They claim to offer free WiFi, this was a joke, to get it in your room you had to stand right at the door as the signal was very weak and it kept cutting out. I informed staff of the problem and they told me there was nothing they could do and advised using a WiFi spot in town. The free bikes did come in handy but you can only take them for 3 hours. The pool was ice cold so we never got to use it. I wouldn't stay here again.

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odense, Denmark
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 24, 2012

We stay in this hotel for 4 nights in the beginning of September 2012. The hotel ASTORIA is clean, but away from the center. The breakfast is OK, but pool was ice cold. The SPA has many facilities, but we did not receive any service.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
1 review
1 of 5 stars Reviewed September 11, 2012

We stayed in this hotel for 3 nights. Although this hotel looks very nice we ve got (me and my familyà a very bad experience... I stayed in the room near the conference centre and the door wouldn't open without pushing it with the shoulders and the receptionist wouldn't believe it.
Equally, I asked for an iron and no iron available in the all hotel. I wanted to to ask for a concierge service but I needed to book it more than 1 day in advance and had to insist for 10min to get it done (I was there for a wedding and needed a quick service). Those items were already ironed and just needed a refresh (shirt and simple dress)... No price was mentionned and when the final bill arrived they wanted me to pay 18EUR for a few min service...I had to argue to get it reduced to 10EUR!
Last, although I had a newborn baby of 5 months old and bed for him should have been for free, I had to pay another 30EUR which wasn't announced at the beginning... Bed was indeed for free but not the bed cod... although a newborn of 5months doesn't needs this...

Conclusion, one of the worse experience.

Room Tip: don't take the room near the conference centre, they are very basics.
See more room tips
  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Astoria Park Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Astoria Park Hotel

Address: Viale Trento 9, 38066 Riva Del Garda, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Riva Del Garda
#14 Luxury Hotel in Riva Del Garda
#23 Family Hotel in Riva Del Garda
#25 Romantic Hotel in Riva Del Garda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Astoria Park Hotel 4*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Odigeo, TripOnline SA and Tingo so you can book your Astoria Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Astoria Park
Astoria Park Riva Del Garda
Astoria Park Hotel Riva Del Garda/Nago, Italy

Owners: What's your side of the story?

If you own or manage Astoria Park Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.