I stayed at the Kristal Palace Hotel for 8 nights in July with my wife and two adult sons. We found everything at the hotel to be first class with amazing attention to detail. We stayed in two fourth floor rooms which were modern and very nicely decorated. Room service was excellent each day and included a second towel change and turndown service each evening.
We stayed on a half board basis, so ate breakfast and dinner at the hotel. Breakfast was buffet style with a wide choice of hot and cold foods and could be taken in the main restaurant or at the roof top pool bar. Dinner was exceptional and the best we have ever experienced at a hotel. The service from the staff in the restaurant was excellent and the food varied and of the highest quality. Every night dinner included a free glass of prosecco and a "gift from the kitchen" to start the meal, followed by three courses and a salad bar. The wine menu was also extensive and reasonably priced.
We found all the staff at the hotel to be friendly and obviously very well trained. We often saw the owner working at the hotel and spoke with him on several occasions. The hotel arranged entertainment most nights. This was often at the roof top pool bar where the moonlit views across Lake Garda were magical. Entertainment included a truly top class singer and pianist who was often accompanied by a excellent saxophonist. We have never heard better at a hotel. The hotel also has a casino night every week which was great fun and a great way to meet other guests. The cocktails at the roof top bar were also very good, especially the very strong and fresh mojitos. One night the hotel served complimentary crepes at eleven at the bar. This was a great example of how the hotel does all it can to make your holiday special.
The Kristal Palace Hotel is just 2 minutes walk to the lake side and 15 minutes walk to central Riva. We made this walk many times during the day and evening. Riva is a lovely town with many cafes and restaurants and a great historic centre.
We had a great holiday at The Kristal Palace Hotel and would recommend it very highly. We are sure to return very soon.
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- Also Known As:
- Hotel Kristal Palace - Tonelli Hotels Riva Del Garda/Nago, Italy