We had originally booked 8 nights here, and paid 30% deposit. Looked forward to a relaxing stay, but upon arrival we were given a strange room with no view, unclean floors, old Mosquitos on the wall and unvacumed carpets. Asked for another room and was told we could get one in two days. We decided to stay 3 nights as we thought we had paid for that already, and gave notice that we would like to cancel the rest of our stay. Was told that that was ok, but upon check out they kept our 30% deposit and charged us for 3 nights in addition. Seems they are in financial trouble as different food items in breakfast always was running low and they they did not have the wines on the winelist we ordered, just to mention a few things....The first evening we had to eat outside the restaurant as it was full due to an arrival of a tour bus. However, it is a beautiful location, staff is nice, and the dinners were very tasteful. But we are glad we cut our stay short as there always was a mishap of some sort, and I do like to have a clean room with now mildew in the shower. How it can claim three stars is beyond my understanding.
- Official Description (provided by the hotel):
- The Charming Naturhotel Wieserhof – situated on the Renon plateau – is surrounded by 30.000 meters of natural park. With its relaxing and cozy atmosphere, the Naturhotel Wieserhof is a perfect blend of tradition and attention to detail, providing both elegance and a home away from home.Your taste buds will be delighted in the restaurant offering Tyrolean cuisine, matched with the flavor of international meals and combined with an extensive range of selected wines.While enjoying the cuisine you will be charmed by the breathtaking views in front of youThe 42 guestrooms of NATURHOTEL Wieserhof feature shower/WC and many of them boast a balcony. The magnificent views of Renon will surround you during all your stay. The Hotel is only 14km away from Bolzano and the new cable ban takes only 10 minutes to get you directly to the very city centre of Bolzano. ... more less
- Reservation Options:
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