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“Love the staff at Parsifal” 4 of 5 stars
Review of Hotel Parsifal Antico Convento del 1288

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Hotel Parsifal Antico Convento del 1288
Viale Gioacchino d'Anna, 5, 84010 Ravello, Italy   |  
Hotel amenities
Ranked #4 of 21 hotels in Ravello
New York City, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Love the staff at Parsifal”
4 of 5 stars Reviewed July 28, 2013

I can't say enough about this lovely family that runs Parsifal. They are very welcoming and friendly you feel you are at someone's home instead of a hotel. My husband and I booked the large room with the huge terrace overlooking the Minori, Maori and the sea. We were very pleased with the cleanliness of our room, it was spotless. Our room was also quiet. The night we arrived we were really tired from being in the sun all day so we ate at the hotel. The food was really good with fresh ingredients and wonderful wines to choose from. The hotel also provides breakfast which is an added benefit not to have to spend extra euros on that every morning. The only thing that I did not like about our room was that we did not have a stand up shower. We had a hand held shower which is a little bit of a pain. That being said, that did not bother me too much, it really wasn't a big deal. It gave me an excuse to take a nice hot bath every night which I never do. That's what vacations are for anyway! Keep in mind this hotel is budget so if you want lots of fancy toiletries you need to bring your own. They really don't keep things stocked in your room but if you ask they will provide you what you need. When I come back to Ravello I would stay here without hesitation- this is a lovely, charming place with a wonderful accommodating staff.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
  • Spanish first
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English first
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2013

I recently got married in Ravello. A handful of guests stayed at Hotel Parsifal and they all loved the hotel and could not say enough about the accommodations, the view, the staff, etc! The location is in the main town and walkable to everywhere. I also had my wedding rehearsal dinner here and they did an amazing job! We had 28 guests and the hotel went above and beyond! It is family run and Antonio, his brother, and his staff are top-notch. They had blue and white table clothes and flower centerpieces for me. The menu was an assortment of pizza, pasta, risotto, and delicious dessert trays (individual for each person)! Not only are you going to stay at a great place in a wonderful town, but they make you feel at home! Love this place!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 21, 2013

Thank you Antonio, Leonardo and everyone who made us feel like home! My boyfriend and I have been missing you after we left your hotel, and we often kept talking about how great our experience was in Ravello because of you guys. You made us feel like part of your family.
We chose this hotel based on the reviews we have read on tripadvisor, and they proved to be true!
Antonio and his family/team were there to help us with anything we needed, from transportation to and from Amalfi, restaurant or show booking, accommodation in another city; practically finding solutions and answers to all our requests in a very timely manner.
The view from the hotel and the restaurant's terrace is stunning, one can see Amalfi Coast and the beautiful sea. We also had a wonderful meal on their restaurant's terrace (overlooking the sea) and the freshly cooked food is delicious and reasonably priced. I should add that, in the five days spent there, we made friends among locals, and we kept asking around about really good places to eat in Ravello. Out of 6 different people and couples we talked to, they all mentioned Parsifal hotel restaurant in the top three restaurants with really tasty and affordable food in Ravello.
We enjoyed a lot our Italian breakfast; I am still craving the perfect freshly baked croissants promptly brought to us when we would arrive at the table. The breakfast is included in the room rate, and they have a variety of fresh foods and fruits to choose from, including home-made white and whole wheat loaves of bread. For those who would like to eat something different, there is a breakfast menu available. Should I mention that they make the best cappuccino?
The room and washroom were spacious, cool and very clean, with a big bed and a very comfortable mattress.
We continued traveling on Amalfi coast and Rome for more than two weeks, but we didn't find anywhere the attention to detail, friendliness, and that feeling that there is someone to help us whatever the problem may be. We highly recommend this experience to everyone; for us it has been unique and we will definitely return.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 16, 2013

the hotel overall is very well located in the center of Ravello. The rooms are nice, you have an amazing view and the people working at the reception are very welcoming.
BUT overall I can't recommend the hotel because:

- the breakfast is a joke, even for Italians who don't eat a lot for breakfast - please bring in more variety, more fresh products and if not on a buffet give a menu with several food options
- the bath room is definitely several years old and should be renewed soon - i expect more for this hotel category
- the corridor to our room looked like in a random youth hostel with storage of old TV's, old read books unorganized etc. - just remove this crap.
- an absolute no go was the checkout from of our room where the hotel basically packed our stuff although when we are not there. We said we are checking out in time before 12 o'clock (we arrived back in the hotel at 11:30 and they packed our luggage next to the reception) - I never felt less welcome in a hotel - if they need the room early they could have asked us
- also not welcoming at all was when they said at the checkin: keep your passport here, when you leave keep the room keys here and we need your car keys - other hotels can handle that more elegant and a) make a copy of the passport immediately for the guest details b) tell guests when they lose the key it costs X EUR and c) explain why they need the car keys

Overall with a lot of small adjustments this hotel could be way better and I really hope for them they are reading this feedback and take that into account.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio M, Direttore at Hotel Parsifal Antico Convento del 1288, responded to this review, July 17, 2013
Dear Guest,

Thank you very much for your feedback which we will take into account as we always do
since your opinion counts a lot for us and, some time, guest’s feedback is what make standards to be improved, implemented or even review.

We are obviously sorry for not having meet all your expectations and we do apologise for that, correct actions will be performed mainly with the housekeepers department where they totally fail with their task and once again we are sorry about it.

However, we do not agree with the remaining points that you have highlighted and that I would like to go more into details in order to offer a better and clearer information.

Breakfast:
Our room rate does include buffet breakfast, not English buffet breakfast neither American buffet breakfast. With our buffet breakfast we offer: 3 type of stewed fruit, boiled egg, natural and fruit yoghurts, 3 types of home made marmalade, fresh cheese, salami, 2 types of packed creamy cheeses, packed chocolate nutella, fresh fruit, sweet plum cake, salty plum cake, pancakes, a variety of cereals, honey, rusk bread, fresh sandwich loaf for bread toast and daily fresh baked bread loaf allowing the guest to slice his bread, at the table we serve fresh baked croissant and orange juice.

By the table where the fresh bread was you had a jag of fresh and cold water and right next to the jag you had, but unlikely missed view, our breakfast "à la carte menu" with over 20 items ready to be cooked or offered on request.

Check-in procedures
It is not at all our custom, neither we use to impose or state phrases without using please or asking it in a kindness way, even if sometime there my be a barrier language with our guest. Again, and unlikely, upon your check-in, the night shift was covered by someone who does get away with some English language.
We would never say “keep your passport here” or “keep the room key here
when you leave the room”.
We would ask to have your passport for registration procedures therefore, in your case, it would have been given it back to you in the morning since you had arrived late in the evening. We would ask to leave the room key mainly for safety and emergency purposes, having guest ‘room key on the key rack, it tells us that you are not in the room neither into the hotel therefore if an emergency, we are aware that you are not within the hotel. Strange enough, a travelled guest like you should know such things .....AND, surely, it has nothing to do with key cost if you lose it or what ever was your message regarding the key room.

We ask for the car key for parking meters proposes and for parking the car as near as possible to the hotel. Like you have said, explaining it, it would have helped but no attempt took place from neither side and this is the result that we have unfortunately achieved.

Never the less, thank you for kind your attention, we hope that on your next visit to Ravello you will still consider our hotel for your stay and we look forward to welcoming you back again.

Antonio and family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, Connecticut
1 review
5 of 5 stars Reviewed July 15, 2013

We had our wedding reception on the terrace overlooking the beautiful Amalfi Coast. I can't say enough good things about the Antonio and his staff. They made a delicious five-course dinner complete with dessert and cake. We were a very small wedding party (only 14 people), but they treated us very well and were very, very accommodating in letting us have the courtyard for our cocktails and take pictures, as well as exclusive use of the terrace. Antonio also made a customized dinner for our gluten-free, vegan, vegetarian relative, which looked incredible and she said tasted great (evidenced by the fact that she ate every bite). The night before the wedding, we stopped by the hotel to see what it looked like and Antonio was very gracious in showing us where dinner would be held, and even offered us a drink. Not only is Ravello a spectacular place, but the Antonio and his staff exhibited superb hospitality and made our wedding dinner even more memorable.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2013

This is a small, family-operated hotel.
Their prices, friendliness of management and staff (which is all family), their customer service, location, cleanliness.....are SUPERB!! And take this from me - I am a picky guest!! =)

We stayed there twice already! The second time we got there, as I proceeded to say we have a reservation, the owner/manager said: "I remember you, ma'am. You've stayed with us before!" =)
Well, it may be that I like fashion and I somewhat, at times, may stand out, but needless to say, we will be back! =)

Grazie Antonio!!

Room Tip: All rooms are nice. Some have the Med-view. =)
See more room tips
  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wymondham, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 12, 2013

If you love Italy and the Italian way of life, then it's safe to say you'll be at home in the Parsifal. Ravello has some of the most stunningly beautiful vistas in the world, and the Parsifal has its share. Antonio Mansi and his brothers work hard to make one's visit a real holiday. With only 17 rooms, it's more like staying in their home. You could easily pay a lot more for what is on offer at the Parsifal.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Parsifal Antico Convento del 1288

Address: Viale Gioacchino d'Anna, 5, 84010 Ravello, Italy
Location: Italy > Campania > Amalfi Coast > Ravello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#1 Family Hotel in Ravello
#2 Business Hotel in Ravello
#2 Best Value Hotel in Ravello
#6 Romantic Hotel in Ravello
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Hotel Parsifal - Ancient convent built back in 1288 by the Augustinian friars and converted into Hotel Parsifal around 1948. 17 rooms with private bath and a central cloister with delightful terraces and gardens overlooking the superb panorama of the Amalfi coastline. Rafael's restaurant and Cloister Bar overlooking the Amalfi coast, offering classical and Mediterranean cuisine with a little touch of creativity. Traditional specialties from the region. Optimal indoor or outdoor seating 60 guest. A three star hotel run by the Mansi family from Ravello. Special winter packages with lodge, board and excursions from November to March. Open all year round. ... more   less 
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Also Known As:
Parsifal Hotel Ravello

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