We have had many different Deruta mugs from different factories over the years and each chipped in a relatively short time. On a trip a couple years ago, we stopped at Pascal Ceramiche d'Arte Ravello and eventually ordered eight mugs by email after returning to the US. We had particular colors in mind and also wanted something a bit less fussy that the traditional designs. With help from Madalina, the manager, and Pascal's talents as a designer, the mugs were exactly what we wanted (designs and comments were traded via pictures and samples sent by email). I didn't want to review the work immediately because I was anxious to see if the glaze held up to hard daily use. After more than a year and a half (since October 2011), no chipping and we still love the beauty and clean lines of Pacal's design. Definitely a must if you are in the Ravello area (not a bad place to spend time) and want to see the best of the ceramic stores (there are a lot of them), but if you can't get there, you should have no fear ordering from them using the internet and being in touch with them directly about what you want.
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