Rated a Three Star this backwards hotel is the perfect example of what not to do when working in the hotel business. We stayed for 4 nights as we were in town for a wedding - the entire stay here was ridiculous:
- Our bed was more uncomfortable than a bed of nails
- There was constant staff chatter in the hallways, mainly early in the AM
- Threw away our toiletries when cleaning because they 'thought' they were empty
- Staff had no problems rearranging all of out things and coming into the room several times a day to turn the TV off standby mode, put my bag on my gf's dress leaving it creased
- The smallest bathroom I've ever seen and WW2 issue TV set
- Being told off, literally shouted at, by the night concierge after returning around 2am to use the loo, had to remind him that they are a hotel
- Worst breakfast ever, had to request basics every morning as they under cater
- Unable to pay by card during checkout because their lines were "down" resulting in having to find a bank at 8.30am to draw €500, and they could not even find €5 change (45min checkout, late for booked transfer)
- Retarded staff, unable to do most basic tasks like count money
Location is fine but for the price we paid for the reasons above we feel robbed - stay elsewhere.
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- Also Known As:
- Toro Hotel Ravello