I stayed here for a couple of nights last June while on a Two week trip through Italy and this place was by far the worst place we stayed at. I will say that our room was big and ample and had a fantastic view of the Amalfi coast however everything else was sub par. I should also mention that this was one of the most expensive hotels we stayed at and we stayed at some very expensive hotels throughout our visit. On my first day here on my way to the pool I fell down the stairs as they were uneven and because the walls were lined with coral rock I ended up scraping the skin off most of my right forearm and hurting my Knee pretty bad. When I went into the hotel bleeding from my arm the staff was not very reactive to the situation I asked for a first aid kit and they brought out wah looked like an old box full of crumpled gauze and bandages they did not have anything that could help me. I went to the bathroom to clean my arm with water and soon was joined by some of the restaurant staff who helped me but the only thing they could find to disinfect the wounds was rubbing alcohol. Althoug I knew how much it was going to hurt I had no option but to use it as there was nothing else to sterilize the wound and I was afraid of infection. As you can imagine piuring alcohol into an open flesh would was excrusiatingly painful and still they could not produce a proper bandage so my partner had to take use his t-sirt to cover my wound until we could get to a pharmacy. The staff was pretty much oblivious to the whole thing and their attitude was did not reflect what I though was the urgency of the matter. Despite this I was determined to enjoy my time, after all it was a once in a lifetime trip for me and I did not want to have it ruined so we continued with our tours and sightseeing allbeit pain and all. No one ever inquired on how I was doing or provided any apologies throughout our stay. On top of that the service was really poor and the breakfast that was included with our stay was horrible, the bread was moldy and when we pointed out to the staff (when they bottered to show up) they just blew us off and did not even replace the rest of the bread just took our away. This place is not worth the money.
- Official Description (provided by the hotel):
- Situated with a commanding view of the sea the Hotel Rufolo, surrounded by the green of pine trees of the near Villa Rufolo and several towers and belfries, is just in the historic centre of Ravello, a charming ,quiet and unspoiled town, perched high above the Amalfi Coast. ... more less
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- Also Known As:
- Rufolo Hotel Ravello