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“Unforgettable experience at this beautiful hotel” 5 of 5 stars
Review of Belmond Hotel Caruso

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Belmond Hotel Caruso
5.0 of 5 Hotel   |   Piazza San Giovanni del Toro 2, 84010 Ravello, Italy   |  
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Complimentary Third Night
Ranked #3 of 21 Hotels in Ravello
Washington DC, District of Columbia
1 review
“Unforgettable experience at this beautiful hotel”
5 of 5 stars Reviewed July 24, 2014

I had the most amazing experience with my family at this magnificent hotel. The staff was truly wonderful. Right from the front desk staff, the pool staff, to the folks at the Belvedere, you guys are stars! We have stayed in some really nice hotels, but Belmond Caruso tops every other hotel I have stayed at. Amazing views from the infinity pool and our room. Beautiful grounds and Spacious rooms. Room Service was excellent. We travelled with our 8 year old daughter who has food allergies and hence a picky eater. Giovanni at the Belvedere was extremely considerate and understanding. My daughter still remembers Giovanni and Alfonso.:) We stayed there for 5 nights and everyone seemed to know us by the end of our stay. We miss you guys at Belmond. I was truly sad to leave Ravello. Apart from the beauty of the place, you all made our trip to Italy unforgettable with your warmth. Thank You! We will definitely go back.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancoGirasoli, Direttore at Belmond Hotel Caruso, responded to this review, July 28, 2014
Dear Sirs,

Thank you so much for sharing this amazing review on Tripadvisor.

I am really proud to read your amazing words you found for our staff who are indeed so passionate about their work and I am more than happy that you felt so welcome at Belmond Hotel Caruso.

Giovanni and Alfonso also remember very well your daughter and send her a big hug!

My staff and I hope to have the opportunity to welcome you back to Ravello soon.

Warmest regards

Franco Girasoli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
New York City, New York
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 21, 2014

Ravello is a getaway from the hustle/bustle touristy sections of the Amalfi Coast. It is smaller, quieter, cleaner, and has a romantic feel throughout the small city. Hotel Caruso was the perfect choice for a relaxing end to our honeymoon. It's a bit older and historic-feeling, but a clean and impeccably-landscaped property.

First - and most obvious - is the infinity pool view. We spent many hours lounging by the pool, taking in the incredible scenery. Second, the pizza at the pool "snack bar" was the best we had in Ravello - the food in general was great! Last, the room we got was amazing. It was like an entire apartment, with a private patio area and garden, lounge chairs,a big jacuzzi tub, big mini bar. Our first night the staff laid rose petals down and votive candles everywhere, creating a perfect atmosphere.

Highly recommend!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancoGirasoli, Direttore at Belmond Hotel Caruso, responded to this review, July 25, 2014
Dear Sirs,

First of all I would like to thank you for taking your time to share your review on Tripadvisor.

I am so delighted to read all your words full of praise for the beautiful town Ravello and Belmond Hotel Caruso and it makes me happy to hear that were able to make your honeymoon an unforgettable experience.

My staff and I would love to welcome you back soon to Ravello!

Best regards

Franco Girasoli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach, California
Top Contributor
63 reviews 63 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed July 17, 2014

This hotel is the definition of 5 star service. Incredibly gorgeous property, spacious rooms, and delicious food and wine. This is where you must stay! The infinity pool is gorgeous, and the bar patio next to it is just divine to relax at. We were sad to leave!

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancoGirasoli, Direttore at Belmond Hotel Caruso, responded to this review, July 19, 2014
Dear Sirs,

On behalf of the entire staff I would like to thank you for sharing this amazing review on Tripadvisor.

I am more than please to read that you enjoyed everything about your stay at Belmond Hotel Caruso and would be glad to welcome you back soon.

Best regards

Franco Girasoli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
atlanta, ga
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 14, 2014

Can not imagine a more relaxing place on earth! Hotel Caruso delivered in every way. Beautiful grounds, pool, room and outstanding service. Everything and every one was a pleasure. You won't be disappointed!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancoGirasoli, Direttore at Belmond Hotel Caruso, responded to this review, July 16, 2014
Dear Sirs,

Thank you very much for taking your time to share this fantastic comment.

We are delighted to hear that you enjoyed your stay with us and really

hope to welcome you back soon to Belmond Hotel Caruso.

Best regards from Ravello,

Franco Girasoli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westchester
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 11, 2014

There are a few magnificent hotels on the Amalfi coast, and my husband and I just spent 6 nights at the Hotel Caruso and are so glad we chose to stay there. Our room was clean and spacious with a lovely bathroom, and the setting of the hotel is truly spectacular. The food was delicious, offering both complex preparations and simple and fresh preparations. We loved being in a quiet place with the busier towns of Amalfi and Positano within reach when we felt like being there. Best of all are the people who work at the Caruso. Concierges Mauritzio and Gennaro make every wish come true. Marco and Roberta at the pool made me feel like we were staying with family (in a good way!). Yolanda, Tommaso, the gentlemen at the Belvedere and the other restaurant made our experience extra special. Even the drivers employed by the hotel were fabulous. One of the most welcoming experiences I've ever had, worth the price paid.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancoGirasoli, Direttore at Belmond Hotel Caruso, responded to this review, July 12, 2014
Dear Sirs,

Thank you so much for sharing this amazing comment on Tripadvisor!

We are so delighted to learn how much you enjoyed to be pampered by our unique staff and that your stay at the Belmond Hotel Caruso was an unforgettable experience.

We really hope to welcome you soon again at beautiful Ravello!

Best wishes

Franco Girasoli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Top Contributor
154 reviews 154 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed July 10, 2014 via mobile

This is the most special hotel I have ever stayed at. Firstly, the room was enormous with beautiful high ceilings. The grounds are amazing with many layers including lemon trees and herb gardens. There can't be anywhere else in Europe with such a view. The infinity pool is glorious. It goes without saying that everything is ludicrously expensive but its all worth it. I can recommend the pool restaurant where the food is excellent. I have reviewed the main restaurant separately. The staff in the hotel are completely amazing. If you go to the pool restaurant or hotel bar you will without doubt meet Dani the high energy head waiter. By the time you leave he will be like a brother. Also you will see the excellent guest relations manager called Yolanda who is constantly walking around ensuring all is well. The most impressive thing is that apart from the first check in at no point did anyone ask our room number and every member of staff greated you by name. The Avino is the only place that comes close. Its probably more slick but does not have the same charm. I have never been so sad to leave anywhere.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancoGirasoli, Direttore at Belmond Hotel Caruso, responded to this review, July 12, 2014
Dear Sirs,

First of all I would like to thank you for taking your time to share your review on Tripadvisor.

I am so proud to read all your amazing words you found for the Belmond Hotel Caruso and its unique staff and I am so delighted to learn that there was nothing we could have done better.

Me and my staff really hope to have you soon again as our guests at the Belmond Hotel Caruso.

Best wishes

Franco Girasoli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2014

Having stayed at many wonderful hotels throughout the world, we consider that his hotel, with its impeccable service, unbelievable views and fantastic infinity pool (at just the right temperature) make it, in our view, second to none. The service was impeccable but unobtrusive, the attention to detail amazing and the food absolutely mouth-watering. Everything about the hotel far surpassed our expectations and it is certainly a hotel to which we will return.

We travelled to Ravello with our daughter (14) and one gripe we had was that we could not accommodate her in our room (even in a suite) and were forced to book two rooms for the three of us which made the cost significantly more. Other hotels do not seem to have this policy. Having travelled to other hotels and restaurants in the region, the other comment we would make is that the wine list seemed to be overly inflated (the same wine costing half the price in restaurants in Positano, for example) which, when the price for staying at the hotel is not cheap, seems a little over the top. That said, it did not detract from a fabulous stay and one we are eager to repeat.

Room Tip: We opted for a view of the mountains which was cheaper than a sea view but every bit as good (you se...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancoGirasoli, Direttore at Belmond Hotel Caruso, responded to this review, July 12, 2014
Dear Sirs,

Thank you very much for taking your precious time to share your stunning words on Tripadvisor.

We could not be more proud to hear how that your stay at the Belmond Hotel Caruso even surpassed your expectations and that you found it an unbelievable experience.

Me and my staff would love to get soon again the possibility to pamper you!

Best greetings from Ravello,

Franco Girasoli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Belmond Hotel Caruso

Address: Piazza San Giovanni del Toro 2, 84010 Ravello, Italy
Phone Number:
Location: Italy > Campania > Amalfi Coast > Ravello
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 21 Hotels in Ravello
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Hotel Caruso 5*
Number of rooms: 24
Official Description (provided by the hotel):
Located on the highest point of Ravello, this magnificent Orient-Express hotel is perched on a cliff top overlooking the spectacular Mediterranean and the Amalfi Coast. All the rooms and suites are very large and elegantly appointed with all comforts, most with balconies and private gardens. Swimming in the spectacular heated infinity swimming pool is like being suspended between sea and sky. Dining is a feast for the gourmets, at the hotel's restaurant, a gastronomic feast of regional flavours. Explore the splendours of the Coast with our complimentary boat excursions and shuttle service to Amalfi and Positano. ... more   less 
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