Hotel Caruso is a beautiful hotel in beautiful Ravello, Italy. We stayed in a junior suite with a terrace and sea view. The room was nice, terrace small and dark. Management told us on check in that they would show us other rooms the following day but they never did. Food in restaurant was mediocre. We had the meal plan and this did not include the casual poolside restaurant. We ate lunch twice in restaurant- both times I was given the incorrect menu item. My husband's dinner appetizer had an ant crawling in it one night. When these issues are brought to the staffs' attention, the inital reaction is that we were wrong, then it would be handled but never apologized for.Breakfast was good. Housekeeping was excellent.
Concierge made us restaurant reservations that did not exist when we arrived at restaurant. Shuttle never arrived to pick us up in Amalfi- when I called I was told that I wasn't in the right spot!
A drink at the hotel bar is 28 euros.
Our room was over 1700
euros/day. Just not worth it for the level of service they provided. If you are going take least expensive room and do not take half board option. The times we dined outside hotel in small local restaurants were much more enjoyable.
The pool and lounge areas were beautiful .,
- Official Description (provided by the hotel):
- Located on the highest point of Ravello, this magnificent Orient-Express hotel is perched on a cliff top overlooking the spectacular Mediterranean and the Amalfi Coast. All the rooms and suites are very large and elegantly appointed with all comforts, most with balconies and private gardens. Swimming in the spectacular heated infinity swimming pool is like being suspended between sea and sky. Dining is a feast for the gourmets, at the hotel's restaurant, a gastronomic feast of regional flavours. Explore the splendours of the Coast with our complimentary boat excursions and shuttle service to Amalfi and Positano. ... more less
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