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“A wonder in wonderland” 5 of 5 stars
Review of Belmond Hotel Caruso

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Belmond Hotel Caruso
5.0 of 5 Hotel   |   Piazza San Giovanni del Toro 2, 84010 Ravello, Italy   |  
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Ranked #3 of 21 Hotels in Ravello
Italy
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“A wonder in wonderland”
5 of 5 stars Reviewed August 20, 2012

Just enjoied my third stay at The Caruso, this time a pretty midsummer stay. Everything was perfect, as usual: the hotel , its pool and its gardens were more charming than ever, the staff was friendly, helpful, even playful, never intrusive. My husband and I have had a most joyful holiday thanks to Jolanda , Tiziana, Flavia and the pool’s staff, Danilo, Francesco and the king of the garden, Gaetano.
I strongly recommend this beautiful hotel in marvellous Ravello: expensive but worth every penny, a wonder in wonderland.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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402 reviews from our community

Traveler rating
    329
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 16, 2012

It is quite literally the best hotel I have ever stayed at and I've stayed at no less than 30 5 star hotels in my life. The pool layout was beyond amazing and the most relaxing and serene place ever. Lets face it, if you're in Ravello, you are there to relax. This hotel can't be beat. We also stayed at the nearby Palazzo Sasso on the same trip, and next to Hotel Caruso, Palazzo Sasso was a mere Best Western or the like. We unfortunately stayed at Palazzo Sasso after we stayed at Hotel Caruso and it put a huge damper on the trip.

Room Tip: Book with IC Bellagio. They were able to upgrade us to a suite for free.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco Island
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 16, 2012

Have just returned from a 2 night stay at Caruso Hotel and have to say that this is an incredible property. We had just spent 3 nights at the gorgeous Le Sirenuse (see separate review). Hotel Caruso is a lovely property, extremely spacious and with wonderful gardens and restaurants. The swimming pool and surroundings are beyond spectacular and the restaurant for lunch around the pool is excellent. We received incredible service both at lunch time and in the evenings and nothing, however trivial, was too much trouble for the servers. Two gentlemen in particular who served us both at lunchtime and in the bar in the evenings went over and beyond what one would normally expect for attentive service from an exceptional property, and they certainly greatly added to our total enjoyment of this fabulous hotel. We had decided to take a half-board rate which is incredible value for money at an extra 84 euros per person, but this afforded us the luxury of being able to choose whatever we wanted from the A La Carte menu (with a couple of exceptions) and have as many courses as we wished. Absolutely it is not inexpensive, but certainly, in our opinion, worth every single euro and more. We do travel extensively around the world and always stay in top class hotels and everything at this property is certainly top class. We thoroughly enjoyed our 2 idyllic days there and cannot wait to return. Thank so much Hotel Caruso for happy happy memories.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 15, 2012

We enjoyed our first experience at this Hotel so much in July, 2011 that we recently went back in July, 2012. Very warm and pleasant staff! Very child friendly as well. The staff will go the extra mile to make your stay and your child's stay a memorable and fun experience. The Caruso staff is truly exceptional and for that reason we chose to stay at the Caruso again recently. The infinity pool with its amazing views is breathtaking. The grounds and gardens are very well manicured. The breakfast is incredible and quite delicious as well as the food in all of the restaurants at the Hotel. We had a very spacious and clean suite with the most beautiful views. This corner of the world is a real paradise and the Hotel is altogether magnificent. This is my family's favourite place in the World. Our only regret is not having booked a longer stay at the hotel. We can't wait to go back.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 15, 2012

I was very dissapointed with this hotel. My fiance an I were hoping to choose this hotel as our venue for our wedding. Customer service was poor, and almost felt like the staff were too stuffy! I didnt feel comfortable there. The price was extorsionate for the service and was very dissapointed. the location is very good, but the hotel service is a huge let down. I wouldnt recommend this hotel. Even the suite we had (the best in hotel) was basic and very dated.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 13, 2012

Hotel Caruso doesn't need another good review, but I had such an amazing experience that I can't help myself. I was debating staying at the Caruso or Sasso, and not being able to decide, I ended up staying at both. I loved the Sasso but Caruso really is in a class of its own, a once in a lifetime experience. On their busiest weekend of the summer (the ravello festival sunrise concert--highly recommended), they upgraded us to an amazing suite with a beautiful balcony, and surprised us with free champagne and rose petals for our honeymoon. As everyone has said, the pool is amazing, but so are the gardens, in which they have a cabana for private but open air couples massages. The interior decoration is amazing; its still classic Italian but has modern touches (like a comfortable bed, which is difficult to find in even five star hotels on the amalfi coast!)

The overall atmosphere is quiet, but not boring; refined, but not snooty; polite, but warm. This place redefines what it means to be classy, and is the perfect honeymoon spot. I'll never forget our stay there and I can't wait to go back!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2012

This is the best hotel experience I have ever had !
Professionally run hotel that's focus is all about the guest, a marked difference from what we received in Paris.
Attentive staff,superlative view and awesome food !, we will be back for more

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Hotel Caruso

Address: Piazza San Giovanni del Toro 2, 84010 Ravello, Italy
Phone Number:
Location: Italy > Campania > Amalfi Coast > Ravello
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 21 Hotels in Ravello
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Hotel Caruso 5*
Official Description (provided by the hotel):
Located on the highest point of Ravello, this magnificent Orient-Express hotel is perched on a cliff top overlooking the spectacular Mediterranean and the Amalfi Coast. All the rooms and suites are very large and elegantly appointed with all comforts, most with balconies and private gardens. Swimming in the spectacular heated infinity swimming pool is like being suspended between sea and sky. Dining is a feast for the gourmets, at the hotel's restaurant, a gastronomic feast of regional flavours. Explore the splendours of the Coast with our complimentary boat excursions and shuttle service to Amalfi and Positano. ... more   less 
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