The hotel's website doesnt quite prepare you for just how stunning the whole place is. The views, the building, the gardens and the spa pool area are amazing. The staff and food and service in general are fab.
The food at breakfast, lunch and the michelin restaurant Rosselini's is so yummy and great choice.
The staff are so helpful without being OTT and that faux Italian leary O sole mio business. It was telling that so many people felt comfortable enough to be able to ask italian grammar questions to the staff.
The pool staff clean your sunglasses if you want, they are there without disturbing, they give you binoculars to explore the view and a charming touch is they give you a shot of lemon granita in the afternoons. There is also an array of books in all languages available in case you have finished your own books early like I did.
The hotel is in the "nicest" bit of the town and the town itself is full of history and sites and great restaurants. I also appreciated that on a day where half of it was cloudy - we had the refuge of the spa and hot tub and steam saunas to occupy our time in a leisurely way.
You also get to choose which range of Bvlgari products you get the following day! They are also a generous size - loved that bit. Also, you get to choose between 3 types of bed sheets - linen, silk, and cotton and a pillow menu...I tried them all for fun!
It is now officially one of my favourite places in the world and I have to go back. I am in withdrawal right now.
There is a downside in that I stayed in a standard room so there were a few noise issues as walls must have been thin but that was easily overcome with earplugs.
I then went on to Hotel Santa Margherita in Amalfi which is a 5 star L hotel as well but when I got there it felt like a run down 3 star hotel. I then realized just days before I got spoiled by Palazzo Sasso I would have loved it.
I was tempted by Hotel Caruso next door before I booked and granted they have an amazing pool - but once I actually got there and visited the hotel - the mood there when I visited wasn't the same so while I am tempted to stay there just the one night just for the pool -there are rumours about snakes in the gardens( there might be a nest there ) - it scares the bejeezuz out of me. The staff seemed a little grumpier and other than the gardens the view was exactly the same as Sasso.
Visit. You won't regret it.