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“Exceeded all expectations” 5 of 5 stars
Review of Palazzo Avino

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Palazzo Avino
5.0 of 5 Hotel   |   Via San Giovanni del Toro 28, 84010 Ravello, Italy   |  
Hotel amenities
Ranked #1 of 21 Hotels in Ravello
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Exceeded all expectations”
5 of 5 stars Reviewed September 8, 2013

It is hard not to be charmed by Ravello. Its ancient winding streets, buzzing village square, astonishing views and enchanting walled gardens should appeal to those of every generation from all walks of life. That our hotel, Palazzo Avino, was equally if not more noteworthy was something that were not expecting. As you step inside from a charming narrow backstreet the cliff side drops away in front of you giving way to the most spectacular view. Needless to say the staff were beyond charming and the bedrooms - even the smallest basic one that we opted for - were very pleasant. But if you're there in the summer you're not really going to spend that much time in your room. That is why the multiple terraces, each offering something slightly different, be it pool, spa, jacuzzi, bar or restaurant are what make this hotel. Each one is staffed by charming and attendent personnel and enjoys jaw dropping coast and ocean views. Whilst it's almost impossible to tear yourself away from the hotel, you must, to take advantage of its water fronting beach facility. A shuttle bus takes a certain number of guests down the windy cliff road each day delivering you into the capable hands of the hotel's private beach club. Loungers line a small flat area of cliff and warm sea waters lap almost at your feet. Swimming is magical and staff, again notably efficient. Loungers are comfortable with special pillows provided as head rests. Lunch can be taken up on a terrace with a wood fire oven serving the most delicious pizzas. Both the hotel and beach club lose the sun in the mid afternoon so be sure to make your way back to the 4th floor of the hotel to take in the last of the rays - it also has the best view and two hot tubs. We both wish we'd booked in to this magical hotel for longer and can't wait to return one day. Oh and remember to taste from the glass jars of sugared almonds in the lobby - each a slightly different flavour - heaven!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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465 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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London
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 8, 2013

I recently returned from a three night stay at the Palazzo and I have to say it really is the most fantastic hotel I have ever been to.

After a scary drive up (I am terrified of heights!) we were greeted by very friendly staff. I had previously arrange cigarettes to be in my room. I thought they had forgotten, but 5 mins later they were delivered. They made it clear that anything that was wanted would not be trouble.

The breakfasts are superb - everything is present nicely and the fresh scrambled eggs a delight! The staff are so attentive they even got to know our habits - i.e when we normally wanted our eggs, how we like our coffee etc, etc.

The pool area is stunning, and so is the spa. The staff at the pool are also very attentive and again knew what we wanted before we did! Before I could even get up and ask for a cushion one was placed under my head!

The food was again fantastic. I would highly recommend eating in the 2 Michelin starred restaurant - it isn't cheap, but one of the best meals of my life.

Go here - you won't forget it!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
79 reviews 79 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 6, 2013 via mobile

We stayed here for 6 nights on the last leg of our honeymoon trip and I had been looking forward to it for ages, as it was recommended to us by someone who had stayed there the previous summer. What a beautiful place. The terrace bar and the pool are great, but rooftop jacuzzi area is amazing and seemed little used so we got it to ourselves a lot of the time. The clubhouse is fantastic, nothing better than being on the bathing platform and then popping up for a salad or pizza from the wood fired oven and a glass of wine.
Concierge service made trips to Pompeii and to the airport super easy via private car. A rather more pleasant way to travel than by local taxi - some scary driving on some seriously narrow roads!!!
Breakfast is worth a special mention, fantastic. Great fresh fruit and eggs to order.
On the slightly less positive note, I was slightly upset on arrival that, although we had advised them it was our honeymoon, they clearly hadn't noted it, or didn't mention it. The note in the room was addressed to my husband 'and guest.' Also our room was rather smaller than photos had led us to believe, and very thin walls meant we had the pleasure of not only listening to our own toilet constantly refilling throughout the night, but our neighbour's too! These things are all that stopped it getting a five for me. Stunning place.

Stayed September 2013, traveled as a couple
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Little Silver, New Jersey
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2013

The re-named Palazzo Avino is probably one of the greatest hotels and resorts in the world. In my opinion, there is no other resort that offers the service, ambiance, view etc. I have traveled to many places hotels, and resorts and this is tops-

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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new jersey
Top Contributor
126 reviews 126 reviews
46 hotel reviews
Reviews in 44 cities Reviews in 44 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed August 29, 2013

Again returning for the 9th time with friends and the staff can not do enough for you.
Antonio, Jaquline, Mara, Vittorio, Gerardo et al are at your bek and call. food is over the top and the views are spectacular! I hope to return for number 10 next year.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York, New York, United States
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 15, 2013

I don’t know where to start. You will fall in love. Having stayed at some nice hotels in my travels and being in the commercial real estate industry, I can honestly say that this hotel ranks among the best hotel experiences I’ve had. As soon as you walk through the doors, this place oozes luxury, charm and sophistication. The captivating and mesmerizing views overlooking the mountains and the sea below are draw joppingly gorgeous. The Palazzo Avino is the standard by which all 5 star luxury hotels should be judged. Service is pure perfection – attentive, professional, charming and accommodating, but unintrusive. The staff here has pride for working at this marvelous hotel. Every guest is treated like a VIP – as should be the case at a 5 star hotel.

The hotel interiors and exteriors are flawless. No gimmicky décor --- everything feels in place. True plush, luxurious class. Some places tout themselves as luxury or 5 star, and you feel that the décor tries too hard and you can see through the façade; but this place exudes class with ease. I want to note the small details which really put this hotel in a class of its own: beautiful Hermes fabric upholstered couches, wonderfully fragrant Dr. Vranjes diffusers in the common areas, your choice of Bvlgari line products in the bathroom each day, a plethora of flavored Italian candied almonds in beautiful glass containers for guests to enjoy in the lobby, lovely local ceramics from town, a bottle of champagne waiting for us in our room with a personalized note telling us to call the front desk for a chilled bottle to be delivered when we were ready to enjoy.

We splurged and got the suite with a private terrace. Well worth every penny. Huge room with a large private terrace with sun loungers, umbrella and outdoor dining table and chairs - perfect for some outdoor romantic solitude. Luxuriously appointed bathroom. And a bed that you may not want to get out of because it’s that amazingly comfortable.

Grounds are impeccable. Pool was fabulous, as was the outdoor lounging area. Absolutely beautiful landscaping – constantly felt like we were pinching ourselves about whether all of this was real. Indoor pool and steam room in addition to the rooftop solarium with whirlpools were nice amenities as well. The clubhouse by the sea is a true gem. The hotel was fully booked but we never felt that the facilities were crowded. There was always an overall feeling of serenity through the facilities. Truly a place to relax and unwind. A perfect romantic getaway.

Breakfast was more than impressive with an extensive fresh selection. But, if you do stay here, please so yourself a favor and dine at Rossellini’s for dinner. A romantic experience that beats no other. It’s as if it’s from the movies – impressive setting overlooking the mountains and sea, a mandolin and guitar player, exquisite food. You’ll think that you’re dreaming.

This was truly the highlight of our trip to Italy. A pricey experience, but one that you’ll never forget and one by which you’ll judge all other hotel experiences going forward. I look forward to returning one day.

Room Tip: The suite with the private terrace is well worth it. Enjoy the view in solitude. Stunning.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clacton
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2013

Just spent 10 wonderful nights in Ravello and the Hotel Palazzo Avino on our Honeymoon, very romantic (although hard to bump into couples who weren't on honeymoon or getting married)! I can only say good things about the hotel and the staff who made the stay extra special. We also need to say a special thank you to the staff who work by the pool, they were very helpful and looked after us impeccably. We loved Ravello and had some fantastic meals, especially in Rosselinis the hotels restaurant.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palazzo Avino

Address: Via San Giovanni del Toro 28, 84010 Ravello, Italy
Location: Italy > Campania > Amalfi Coast > Ravello
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Ravello
#1 Luxury Hotel in Ravello
#2 Romantic Hotel in Ravello
#5 Family Hotel in Ravello
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Palazzo Avino 5*
Number of rooms: 43
Official Description (provided by the hotel):
Palazzo Avino is a stunning five-star deluxe hotel on Italy's famed Amalfi coast. Built in what was once a 12th century private villa for an Italian noble family, it has been rated as one of the world's finest hotels and boasts one-star Michelin dining. Tucked away in the medieval hilltop village of Ravello and perched high on the cliffs, 350 m (1,000 ft) above the sparkling Mediterranean. You can enjoy a candle light dinner served in our awarded Rossellinis restaurant or a delicious casual meal at Caffe dell'Arte or Terrazza Belvedere that during the evening becames Lobster & Martini Bar with more of 80 cocktails Martini. ... more   less 
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Also Known As:
Palazzo Sasso Hotel Ravello
Palazzo Sasso Ravello

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