We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel but...” 4 of 5 stars
Review of Palazzo Avino

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Save
You added Palazzo Avino to your Saves list
Palazzo Avino
5.0 of 5 Hotel   |   Via San Giovanni del Toro 28, 84010 Ravello, Italy   |  
Hotel amenities
Ranked #1 of 22 Hotels in Ravello
Certificate of Excellence
Montreal
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Good hotel but...”
4 of 5 stars Reviewed July 19, 2013 via mobile

We just spent 3 nites at the Palazzo Avino. It is a very nice hotel in a beautiful spot atop the Amalfi coast near Positano and Amalfi. The service is amazing. The entire staff are professional and courteous especially the front desk staff who always remembered our name and always had a smile on their faces.

Breakfast is included and is a very nice spread overlooking the water. There is an abundant choice of fruit, pastries, and breads. There is also an egg station and fresh cheeses and yogurts. There are two restaurants as well. One has your basic lunch fare (pizza and pasta) along with fresh salads. The other is much more fancy and is better for dinner altough we ate in local restaurants for our dinners.

The downside was twofold. Firstly the internet service is not very good at all. You require a log in code (available for free at the front desk) and the service was spotty at best. Most of the time it did not work or was very slow. We were not here to surf the net but at times we wanted to check emails etc.. And it was difficult. For the price we were paying we expected more. Secondly the spa service left a lot to be desired. My massage was poor and unmemorable. There is also no real fitness facility

The rooms were ok if not a bit small but had a great view. One annoying thing was that when you left the room you had to take your key which powered the lights. Once you left the power would turn off. Annoying if you are trying to charge something. Im not sure why they have this system but it is not really needed. Bathrooms were satisfactory. Some have full bath and shower, some shower only.

I would recommend this hotel but would also recommend Hotel Caruso which is right next door. We visited and it is a much biger property and much newer.

All in all a good stay but some flaws.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

542 reviews from our community

Traveler rating
    464
    41
    18
    12
    7
See reviews for
64
334
3
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, Texas
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 14, 2013

The Palazzo Avino Hotel in Ravello was lovely from the moment we walked in the door. Everything is quietly luxurious here. I think that we must have had the penthouse suite as it was on the top floor and had two levels. On the top level it had a private jacuzzi on the balcony. The Amalfi Coast views were spectacular from everywhere on the property. This is a quiet hotel and town. We stayed out by the pool for two days and were treated to cold towels, great service, delicious lunches, wines, fresh olives, and incredible views. The spa is on this level and although small was lovely and very adequate. I had a great massage, manicure, & pedicure there. I think the hotel was originally someone's home and it still has this very personal feel. Food service in the restaurants could seem slow at times especially breakfast but overall everything was really very good. The menu was also pretty complicated for dinner but the food was delicious and they would make you anything that you wanted and alter the dishes for you if you desired. More simple cuisine could be found in the village if an alternative was needed.

Room Tip: Travelers need to be aware that access is only by stairs to the pool and spa area. It could be very...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 6, 2013 via mobile

We stayed in a Seaview room and were lucky to have a balcony. The room although quite small was beautifully appointed with a nice bathroom stocked with Bvlgari toiletries. The gardens are really nice and there were plenty of sunbeds with a good food and drinks service and a lovely swimming pool. The sun goes behind the hotel about 4pm but there is a roof top terrace with sun beds and two hot tubs if you want to enjoy the sun into the evening. Breakfast was excellent with a great choice - dinner at the hotel was lovely both in Rossellinis and the casual dining terrace. There is a beach club which we visited once - it is nice but we found it too crowded when compared to the hotel garden pool area. The hotel has a fabulous quiet location - we would not hesitate to make a return visit

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Level Contributor
140 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed July 1, 2013

We finished a 7 day Mediterranean cruise and took a 500 euro private transfer to Ravello from Civitavecchia port.It was a 4 hr dizzying drive along the spectacular Amalfi coast.After a few wrong turns - we finally stopped in a cobblestone alley.A bellboy ran out from nowhere and dissaperared with our bags.I looked around...where is this famed hotel? I looked to the right and then to the left.The bellboy ran back and beckoned us to follow him. We walked for a couple of minutes and came to a glass doorway right on the cobblestone alley.I was almost crossing it ,when he motioned me to turn left.There it was. As I turned left into the glass doorway - my jaw dropped.We were on eye level with the clouds.The mountain was lush,green verdant and the Tyrrhenian sea lay far down at the bottom.I was speechless.

We were met by the very gracious and kind Antonio Ferrara- who welcomed us like we were a guest in his home.

I said ,"Mr Ferrara- wow! You all are hard to reach!"

He bowed wisely and said.," Indeed Madam. Heaven is hard to reach."

It's true.His words have stayed with me till now.It is a surrealistic place.It's almost like being in a postcard-it's so perfect. Our room was not ready, so we had lunch at the Terazza Belvedere.We met Francesco and Vittorio- great guys! Sublime service.We chose a bass from the fresh bar and Nicola, the chef prepared it for us on the grill.What a meal! I did not know whether to swallow or stare at the view.

We had a mountain view room which looked over the cobblestone street below.We could hear church bells ring,people chatting, and Pasquale Sorrentino's Cermaiche d'Art Store. I was pleased wih the room.Very good size- comfortable bed, Bulgari toilettries, spotless bathroom,marble floors and a shuttered window that opened to balmy breezes.I did not miss the sea.

We changed quickly and went to the pool which has a breathtaking view of the clouds and mountains.The gardens have 5 levels.The first one has comfortable chaise lounges, with books and binoculars in rattan baskets. The Spa and pool are on the next level.The pool has a window through which you can see the mountains underwater.So neat ! The next level has a canopied excercise gym with treadmills and all.Whatta view to excercise with! The next level has comfortable rattan sofas and a solid jasmine wall of flowers.The air was heavy with fragrant jasmine.The arbor laden with hundreds of lemons.So picturesque.The last level was a koi pond.
Very serene and peaceful.

Everyone is so attentive! My husband was laying on the pool chaise talking on the phone when Geraldo ran up with a comfortable neck pillow! Attention to detail in every aspect.The pool was so warm and had freshwater.We loved it.The shower was an arbor laden arch in the wall...picture perfect!

We had dinner at the 2 Michelin star Rosselinis.They had a mandolino and chittara player and we sang Volare with them! Great local ambience.Our table had a killer view and we were showered with attention by Caterina,Marcella,Francesco and the ever smiling Maitre D'- Donato! Since we don't drink alcohol, the bar was kind enough to make us non-alcoholic drinks which were delicious! Molte grazie guys!We stayed late and enjoyed the ambience and view and food.Food was awesome but as expected pricey. 289 euros for the 3 of us.

Breakfast the next morning was included and so wonderful. They had huge local bread, an omelet station, buffalo mozzarella from Campania and assorted paradise cake- which was paradise indeed.After breakfast we walked to Pasquale Sorrentino's Ceramich d'Atre store with his assistant Aldo.His showroom is right opposite the entrance of the hotel.Great hand painted pottery.They ship- so I purchased quite a few peices- they are unique!

We walked in the Piazza Duomo-had an ice cream - heard church bells ring and enjoyed seeing everybody having la dolce vita.The entrance to Villa Ruffolo is right on the piazza and we paid 5 euros to tour the gardens.It is definitelly worth it! The place is abound with flowers.We were too hot to walk to Villa Cimbrone so we came back and took the hotel shuttle to the Clubhouse by the Sea.It was 15 mins by car in the town of Marmorata.We were greeted by Marilena and a tray of cold towels.We changed in the Clubhouse which was deserted -so we felt like we had the whole place to ourselves.There was no beach but a set of steps went into the Tyrrhenean sea.My husband and daughter took a cool dip into the sea and enjoyed sea kayaking. The sea was emerald green and clear as crystal.Giuseppe,Sabatino and Marilena were so attentive and pamered and spolied us!We had a pizza marinara and took the shuttle back to the hotel.

That night we had dinner at Villa Maria- a short stroll away.Great views- great food -lovely memories

We took the hotel's servc\ice to Napoli AP the next day.150 euros and an hour and half. My fourteen old daughter wants to have her honeymoon here ! We - never visit the same place twice but felt 2 days was not enough- so we will return !

Thanks to Antonio and the front desk, the A-team at the Clubhouse ,both Francesco,Vittorio,Caterina,Marcella,Mario and the bartenders,Donato,Nicola the chef,Geraldo the pool boy and everyone else who bowled us over with stupendous personalized service.We will never ever forget you. We wish you and the Avino family buono fortuna for years to come till eternity. Heaven is truly a special place.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 1, 2013

The view, the service, the food, the room are all great. Lots of little special touches that make this hotel special. Very quiet and relaxing. Bed, pillows and linens are so comfortable. Views from rooms and all over the property are spectacular.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 30, 2013

This was a holiday made in heaven. An area of outstanding beauty all around. Great hotel and staff, excellent food etc,etc...Nothing was too much trouble. The adjacent more expensive hotel came a poor second, they charged equivalent prices for far inferior food and service. There's no doubt where we would prefer to stay, and hope to return soon. A big thank you to all the staff once again.
My only concern is that we may find it hard to re-book after all the good reviews.

Room Tip: You won't spend much time there, so choose wisely.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

This hotel was perfect! The staff, the facilities, and the views cannot be faulted! They were accommodating to our every need including changing out transport from Naples to Rome at the last minute due to our flight being cancelled.

Room Tip: You definitely want a sea view room.
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Ravello
0.0 mi away
Belmond Hotel Caruso
Belmond Hotel Caruso
#2 of 22 in Ravello
4.5 of 5 stars 510 reviews
1.8 mi away
Santa Caterina Hotel
Santa Caterina Hotel
#1 of 30 in Amalfi
5.0 of 5 stars 692 reviews
0.5 mi away
Hotel Villa Cimbrone
Hotel Villa Cimbrone
#8 of 22 in Ravello
4.5 of 5 stars 239 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Monastero Santa Rosa Hotel & Spa
Monastero Santa Rosa Hotel & Spa
#1 of 5 in Conca dei Marini
5.0 of 5 stars 238 reviews
0.0 mi away
Hotel Palumbo
Hotel Palumbo
#14 of 22 in Ravello
4.0 of 5 stars 196 reviews
0.5 mi away
BEST WESTERN Hotel Marmorata
Show Prices
Show Prices
Show Prices

Been to Palazzo Avino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palazzo Avino

Address: Via San Giovanni del Toro 28, 84010 Ravello, Italy
Location: Italy > Campania > Amalfi Coast > Ravello
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ravello
#1 Spa Hotel in Ravello
#1 Luxury Hotel in Ravello
#4 Family Hotel in Ravello
#5 Business Hotel in Ravello
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palazzo Avino 5*
Number of rooms: 43
Official Description (provided by the hotel):
Palazzo Avino is a stunning five-star deluxe hotel on Italy's famed Amalfi coast. Built in what was once a 12th century private villa for an Italian noble family, it has been rated as one of the world's finest hotels and boasts one-star Michelin dining. Tucked away in the medieval hilltop village of Ravello and perched high on the cliffs, 350 m (1,000 ft) above the sparkling Mediterranean. You can enjoy a candle light dinner served in our awarded Rossellinis restaurant or a delicious casual meal at Caffe dell'Arte or Terrazza Belvedere that during the evening becames Lobster & Martini Bar with more of 80 cocktails Martini. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz and Expedia so you can book your Palazzo Avino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palazzo Sasso Hotel Ravello
Palazzo Sasso Ravello

Owners: What's your side of the story?

If you own or manage Palazzo Avino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.