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“Do Not Go! Do Not Go!” 1 of 5 stars
Review of Hotel Palumbo

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Hotel Palumbo
5.0 of 5 Hotel   |   16 Via San Giovanni del Toro, 84010 Ravello, Italy   |  
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Ranked #11 of 21 Hotels in Ravello
Los Angeles, CA
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
50 helpful votes 50 helpful votes
“Do Not Go! Do Not Go!”
1 of 5 stars Reviewed July 21, 2006

We booked this hotel under the recommendation of "Departures Magazine." We have never felt so ripped off in our lives. We booked a deluxe room through the hotel, and when we got there, they shunted us off to their "annex" which is down the road, on the none-view side and which is simply a DUMP, complete with a dirty bathroom and bugs! We were so upset that we pleaded with management to put us in the main building. They said they could, but in a smaller room (which is hard to believe) and at a much higher rate (we already paid more than our luxury hotel in Posetano). We pleaded with them to let us out of the reservation as we were so unhappy. Not only did they refuse, but they were out and out nasty and unaccomodating. DO NOT STAY HERE under any circumstances. If you want to visit Ravello, stay at the much superior, lovelier and friendlier Hotel Sasso!

  • Liked — Nothing
  • Disliked — Too many negatives to mention
  • Tips/Secrets — Do Not Stay Here- It's Overpriced, unfriendly and a general downer
  • Stayed June 2004, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Palm Springs
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 19, 2006

We just returned from 4 days at the charming Palumbo in Ravello. This is an Oasis of peace and Beauty and one of the most beautiful locations on earth. After four frantic days in Rome, The Hotel and Ravello was just perfect. We had a beautiful suite overlooking the Sea with a huge private Patio and Sun Deck. I felt as if I was in my own Villa. The restaurant is not to be missed. The food and Service was exceptional.

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A TripAdvisor Member
5 of 5 stars Reviewed March 8, 2005

I have been in Ravello in October and we spent four days at the Palumbo. We had a wonderful experience; view is amazing and the room was great. We strongly suggest spending at least one dinner at the restaurant drinking the homemade wine “episcopio”. The food selection wroth the trip! I am a frequent traveler but at the palumbo I found a personal care and attention that are not common. I believe I can suggest this hotel even if is a bit expensive.

  • Stayed October 2004
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
3 of 5 stars Reviewed May 30, 2003

We stayed at the five star Palumbo residences (the four star annex is across the street). On the plus side the lobby and restaurant are impressive, the rooms are nicely designed, the grounds are beautifully maintained and their are fantastic views from many of the rooms and most of the common areas and grounds. But there are enough negatives to keep us from recommending this hotel and we think the hotel 's rating should be knocked down a star or two: (1) the garden level and the first floor and their hallways have a generally musty odor to them (probably from the near-constant garden waterings), (2) our bathroom at the garden level was infested with ants and the shower walls were moldy, (3) the shower head didn't function very well and (4) the staff, while polite, was somewhat aloof from the residents and certainly passive in dealing with problems raised with them (e.g., when we pointed out that there were large water pools on the patio floor hindering its use, they acknowledged they were a problem but didn't pick up that they should do something to get rid of the water pools). The hotel also made us beg to be able to change some dollars into euros at any exchange rate. While the views are fantastic, we think that there needs to be an improvement in the hotel's maintenance and the staff's training before we would recommend the hotel to anyone seeking a first class hotel.

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Additional Information about Hotel Palumbo

Address: 16 Via San Giovanni del Toro, 84010 Ravello, Italy
Phone Number:
Location: Italy > Campania > Amalfi Coast > Ravello
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#6 Luxury Hotel in Ravello
#9 Family Hotel in Ravello
#11 Romantic Hotel in Ravello
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Palumbo 5*
Number of rooms: 17
Official Description (provided by the hotel):
The Hotel still preserves reminiscences of the medieval structure of the original Palazzo Confalone built in the 12th Century. Other architectural and decorative elements were added in the 17th Century. The architecture of the building is in itself a mosaic of time. Consisting of five different levels, which have nothing in common with modern-concept storeys, the building has an irregular vertical structure - very similar to the original one - with added wings, a tower-like extra storey, and a maze of unpredictable openings, corners and corridors. A small flag-like sign hangs discreetly above the main door of Palazzo Confalone. Built in the 12th Century, in a suggestive spot of one of Ravello's little alleyways, the building protrudes on the street with a tower-like structure forming an arch, dotted with tiny loop-holes which were used as lookouts and defence posts in bygone - not very safe - days. A mixture of Moresque arches and ogives from the East. Precious, ancient Greek and Roman marble columns from Paestum and the Amalfi Coast. The Vuilleumiers' refined taste is particularly evident in the interiors of bedrooms and communal living rooms: each individual piece of furniture and decoration accessory belongs to the family home and all rooms and communal areas have multicolour ceramic floorings dating back to the 17th and 18th centuries. If glasses could speak, they would tell you about those timeless moments when one feels like sitting at the bar to look for lightness and extemporary peace. This ritual has also accompanied the stays of the many celebrities who sojourned at Hotel Palumbo. In 125 years, the "Don Pasquale" bar has "sipped" stories from the movies world, confessions from stars in the show-business, as well as melancholies of love, dreams of freedom, ideas for tales, and inscrutable silences. The architecture and colour scheme of the bar offer an original mix of the many atmospheres of Ravello. The hotel is named after Pasquale Palumbo, who, together with his Bern-born wife, opened the first Hotel Palumbo in Ravello in the middle of the 19th century. The building that housed the hotel was called Episcopio because it had been an Episcopal dwelling in the distant past. Since the early days, the hotel lodged illustrious guests from every corner of Europe. They were indeed attracted by the beauty of the surroundings but also by the fame Mrs. Palumbo, Elisabetta Von Wartburg, enjoyed in international circles of the time. Wagner himself came to Ravello because he had heard about this lady and left a signed thank you note for the hospitality received. Jessy Palumbo, daughter of Pasquale Palumbo and Elisabetta Von Wartburg, got married with Edwin Vuilleumier and the couple continued the family tradition by taking over the Hotel. Pasquale Vuilleumier was a man of Swiss origins but with the typical inflection of Neapolitan gentlemen. From his grandfather, on his mother's side, he had inherited the spirit of enterprise; from his father's side of the family he had absorbed a stern commitment to work. His clientele, won over by his congenial ways and unpretentious, elegant style, used to come back to Ravello to visit him as a friend, just like the illustrious guests of the early days had done with his predecessors. "This was his home. The hotel was his life: why not keep my father Pasqual's dream...my family's dream...my own dream alive? It was written that in the end my home and my hotel would become one and the same thing". Marco Vuilleumier ... more   less 
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Also Known As:
Palumbo Hotel Ravello

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