If there was another better word to describe the hospitality that I experienced at Hotel San Marco, I would have done so. Having stayed in a number of places around the world, this family owned hotel is second to none. The owners – especially Alexander (father) and Marco (son) are exceptionally helpful. I needed hot water and Alexander immediately offered me an electric jar and Marco offered to provide coffee, tea, milk and sugar. When asked for directions, they don’t just indicate this on the map at the reception but proceed to bringing me outside the hotel and pointing out the specific direction. When it rained, I was offered an umbrella. I was at loss when I had to print my boarding pass and the hotel has a desktop computer at the lobby that connects to the internet that also comes with a printer. When I needed a taxi and was concerned about exorbitant fares, Alexander called for the taxi, helped me with my luggage and even checked the driver on the price. These little acts of kindness really put Hotel San Marco in a class of its own!
The blue CAP Lazzi buses run return trip to Florence Peretola airport –Prato at 5 euro one way, however the wait can be quite long. Taxi from the airport to Prato varies from 35 to 70 euro, so you will need to check this out carefully.
This hotel is also within 10-15 minutes of walking (depending on the quantity of luggage and walking speed) from the Prato Centrale station where one can get the train, buses and taxis. If one prefers to walk from the bus station to the hotel, there are adequate signages from the station to the hotel. Otherwise, the people in Prato are very helpful despite not speaking English.
It is also a very short walk to the Textile Museum and the famed Antoine Mattei shop selling Prato almond biscuits. There is also a supermarket “Unicoop” that sells most essential stuff and it opens from Monday to Saturday 8am to 8pm. There is a departmental store above UniCoop but if you care to walk further into the city centre, you would find smaller outlets that sell a variety of items. There are 2 larger supermarkets (PAM) in Chinatown which is about 20 to 25 minutes’ walk from the hotel.
The rooms have been recently renovated and are clean and quiet, despite facing the streets. Each is en suite and comes with a comfortable mattress, digital TV, free wifi, mini fridge, hair dryer. Lighting is adequate although I wish that it was brighter (or use of white light) as I have to read a lot. There is also a small gym at the terrace that has some exercise equipment but no treadmill. There are 2 small lifts.
Breakfast served from 7am to 9.30am at the basement with a good spread of food – juices (orange and pineapple), coffee (all sorts), hard boiled eggs, meat, bread, pastries (5 types), cereals (4 types), fruits (apples, oranges, bananas, kiwis), jam, butter, nutella, yoghurt etc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.