We visited Positano for the first time this past August with our two children. What a lovely welcome we received as well as a room upgrade to a 2 BR, 2 bath suite with a terrace overlooking Positano and the sea. We arrived in the late afternoon after a trip from Florence and a tour of Pompeii so our kids were tired and looking forward to a swim. While the pool was about to close the hotel staff kept it open for us and Gianni made sure we had fresh towels. It was clear from the start that the staff at this hotel are its heart and soul. Thank you Antoinella, Enza and the two gentleman at the front desk as well as the lovely lady who carries luggage and anything else you may need!
We felt the hotel was perfectly positioned being a ten minute walk from the town center either through the streets or via the staircase down to the beach. We are glad we stayed here versus in the center of town for two reasons: the views are unreal from every vantage point and the fact that the hotel was quiet and serene away from the summer crowds.
The grounds are beautiful, meandering staircases lead you from level to level with beautiful hibiscus and plantings at every turn. We chose this leg of our trip to hire a photographer to take family photos -- the backdrop of this hotel was perfect and we are so glad we decided to shoot the photos on the hotel grounds. (Thank you Enza for letting us view our disc in the office -- we were too impatient to wait until we returned home!)
The breakfast terrace is stunning with amazing views and lemon trees- I could have sat there all week and been happy! Breakfast was great with more than enough to get you started on your day. Fruits, cheese, yogurts, cereal, hard boiled eggs,meats, and a variety of pastries and breads (the best apricot croissants too). Delicious coffee and hot chocolate for the kids! Breakfast staff was lovely - every request fulfilled with a smile.
Our room was one of the farthest buildings down so quite a lot of steps but we didnt mind! Our rooms were very spacious, beds were on par for what we experienced throughout our two week trip to Italy. The master bedroom had a sitting area as well two french doors opening to the terrace and the sea. (FYI- the connecting room for the kids did not have a window so one assumes this room is only used for families with children.) Again, we did not mind because the kids only slept in that room. We spent most time in the room on the terrace which had ample space for the 4 of us (2 sun loungers and table and chairs). The room decor was a bit spartan for our tastes but again, we were barely inside. The master bathroom was a bit too small for us -- it had a shower capsule that was barely large enough for someone to turn around in and the shower curtain leaked water into the floor. The kids bathroom had a jacuzzi tub. Our only other complaint about the room was that there was a slight ant problem which I see has been noted in other reviews. Not sure if it just the climate or location of this particular room however, once notified, the staff responded immediately by doing a thorough cleaning each and every day of our stay.
During our stay in Positano, fires in the hills had been set and planes were going back and forth for days bringing sea water into the hills to fight the fires. It was very sad to see and we were extremely moved by how heartbroken the locals were about what was happening to their land. One night we returned from dinner very late to find the hotel had lost power due to the fires. We were met by hotel staff with candles who personally led us to our room to make sure we made it down all the steps safely. By the next day the power was restored and we had yet another example of the attentiveness of this staff.
The infinity pool, while small, is lovely and Gianni makes sure every guest is well cared for whether it be towels, a drink or something to eat. The sundeck is probably the best view in the house (if there is one) and a great place to relax. The beach club below was great too. By the end of the week we knew the man working it well and he always gave us a great location and made sure to get our kids floats to play with.
The hotel was able to recommend some great places to eat -- we dined at Il Ritrovo, La Tagliata, Ristrorante Max, Al Palazzo, Tre Sorelle, Chez Black and several others. Not once was there a reservation this hotel could not make (and we made each night's reservation day of). Boat reservations could be made at the front desk as well.
Our family fell in love with Positano and speak about our trip there practically every day! I would not hesitate to recommend the Hotel Marincanto - while there are some imperfections, its character and staff make it worthy of an excellent rating. I'd rather have heart and soul (and dreamlike views) than a perfect hotel room.
The 2 br, 2 bath suite in the lower building had one of the largest terraces we saw with 2 sun loung...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.