I read a LOT of reviews of this hotel before booking, both on Hotels.com and Trip Advisor, and I was still a bit nervous when we arrived. What was I going to find? Was the hotel going to live up to my hopes and expectations? Well... I didn't need to worry... from the time we arrived to the time we left, we were treated so warmly and graciously, that we were sad to leave! The hotel itself is older, which I'm told is pretty common in Positano, but kept up nicely and very clean. The room we stayed in was a standard room on the 1st floor (Room 55). It was more spacious than I expected and had a great terrace for sitting outside and enjoying the beautiful weather. But the real charm of this hotel is the management and staff. Each evening, we went upstairs to the bar for a drink (or several) and were entertained by Veronica and Nino, the bartenders... After delivering our drinks (with local olives and chips for snacking), they took the time to get to know you, ask about your day, let you get to know them, and make you feel like you were friends more than customers. The same can be said for the staff in the restaurant. Fabio and his team bring service to a whole new level, not to mention giving you a fabulous dining experience. And we can't forget to mention the Owner, Marco, who spent more than one evening, talking to us, drinking wine and listening to music with us until late in the evening! Grazie mille, Danke Schon to the entire Hotel Poseidon.