My wife and I travel quite a bit. We recently stayed at this hotel (Oct 22--26th, 2013) and had a wonderful time! This hotel is an easy walk to the beach (for trips to Capri) or the great restaurants that have a view of the water. Our room was luxurious: large, airy, a garden view and quiet! The staff were all helpful and cooperative! They made us feel that our questions were important to them.
There are lovely restaurants there; our favorites were: Chez Black (on the water) and La Tagliata and Il Ritrovo. These last two will pick you up (free shuttle) at a church---3 minutes walk from the hotel. They ALL had superb food!
There are wonderful shops located within a few minutes walk; some art galleries aare pricey---but looking is free...
I recommend this hotel highly; I also think that if you come down to Naples by train, you should contact Sasha Bianco for one of his cars/drivers for the trip from Naples to Positano (it cost us 110 euros + a tip) and was well worth it!
Go!! Enjoy this great place!!
Bob and Gladys
Port Washington, NY USA