Stayed here for 2 nights as part of my Country Walkers tour of the Cinque Terre - this hotel was a nice finale to our trip. I would recommend it as a nice base to tour the area.
My room was very spacious for a single and could easily have accommodated two people. It came with slippers and nice toiletries. The bathroom was roomy for a European hotel (the whole room is larger than one I recently stayed in in NYC, as well). I had no trouble using the Wifi in my room, and the TV is a little tricky - but since there are limited English-language stations available anyway, this was good motivation just to read a book and be on vacation. You need to insert your room card into a slot inside the room to use any powered device. Hairdryer also worked fine. Rooms were quiet and clean. There is an elevator but also a staircase that was easier for our first-level rooms.
There is a short, pretty walk on the water from the hotel to the "downtown" area - this is accessed from the back of the hotel. You can also get there walking down the hill from the front of the hotel.
Breakfast is served in a light, airy room. You can request eggs to order and latte/cappuccino/espresso. There was a relatively standard array of food for a European hotel. Dinner is also served at the hotel, which was OK but not incredible (would instead strongly advise taking a boat over to Palmaria Island to Locanda Lorena).