We stayed here for 2 nights. The location was great, and the harbor and village of Portovenere was lovely, only a 5 minute walk away. The hotel employees tried to help, but there were a number of problems. They said free wifi in the rooms, but the wifi did not work in our room. Our TV did not work either, and neither did the hairdryer. One morning, the elevator wasn't working either. The first room they showed us was way too small. There was a bed, but no room for any luggage or clothes and the bathroom was tiny. They then showed us a room downstairs, which was much more spacious, not as great a view, but decent. The breakfast room view was beautiful, the food was OK, not great. Overall it is average, but clean.