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“The only place to stay out of season - enjoy it almost to yourself !” 5 of 5 stars
Review of Cervo Hotel, Costa Smeralda Resort

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Cervo Hotel, Costa Smeralda Resort
5.0 of 5 Hotel   |   Porto Cervo, 07021 Porto Cervo, Sardinia, Italy   |  
Hotel amenities
Ranked #11 of 21 Hotels in Porto Cervo
Moscow, Russia
Top Contributor
85 reviews 85 reviews
72 hotel reviews
Reviews in 54 cities Reviews in 54 cities
54 helpful votes 54 helpful votes
“The only place to stay out of season - enjoy it almost to yourself !”
5 of 5 stars Reviewed November 10, 2012

Is a marvellous hotel right in the famous town of Porto Cervo. Was there out if season so everything was closed but still the hotel is open and provides great service at prices you could never get during the summer. A hotel steeped in history it is beautiful inside

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Cervo, General Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review, March 26, 2013
Dear djenk_moscow,

We are delighted to know you enjoyed your recent stay with us, appreciating the charming beauty of our hotel and location out of season. A great time to enjoy an other side of Costa Smeralda and discover the typical surrounding villages, its culinary goodness and untouched nature, also thanks to convenient offers and special activities dedicate to all those guests who want to experience this exclusive destination 365 days per year. We would like to thank you for sharing your opinion and look forward to welcoming you again.
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91 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Zurich
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 24, 2012

We stayed at the hotel for three nights in May 2012. The hotel is very nice and luxurious, no doubt, but in my eyes overpriced. We booked a room rate without breakfast and then had to pay 70 Euros extra for breakfast for two people! The next day we had breakfast outside of the hotel... Also the prices for room service are ridiculous.
The other thing is, Porto Cervo in May is pretty much a dead place, and everywhere else we went in Sardinia there was a lot more life and good value for money.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Cervo, General Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review, March 26, 2013
Dear Kukident,

We are glad to know you enjoyed your holiday in our hotel. However, we regret to learn that your experience was not completely satisfactory. In regards to you concerns regarding the cost of our breakfast, if we might, we would like to suggest you to try more convenient room packages in which this meal is included, like our half board treatment, or even to take advantage of our full board one which, thanks to our special Dine Around Program, also gives guests the opportunity to taste the cuisine of our other hotels, Cala di Volpe, Pitrizza and Romazzino at not supplementary costs. In regards to the period you visited us, we are sorry to know you were not able to enjoy the many beauties and activities the Cervo has to offer. May, with its mild climate, is the perfect time of the year to enjoy the suggestive beaches and the blooming nature as also to discover the typical surrounding villages, archaeological sites, playing golf or shopping in the prestigious boutiques of Porto Cervo famous Piazzetta. In addition, at the beginning of May the hotel, together with its sister properties mentioned above, organises the Porto Cervo Wine Festival: a great opportunity to enjoy wine tasting and the other many other side events that animates the heart of the village at the beginning of the summer season. We would like to thank you for sharing your opinion, really important to us in order to improve, and hope we will have the pleasure to welcoming you again.
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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 19, 2012

This is a really lovely hotel in a beautiful resort setting with lots of expensive shops. The room was excellent and the service could not be faulted. The bar was extremely comfortable with the view over the Porto Cervo Piazza from the outside tables and a singer and pianist entertaining every night. The hotel has it's own private beach reached by launch although when we went there had been storms so it was not at its best. The restaurants were very nice but the same menu was served in both the main restaurants. Also the menu was not very imaginative but this could have been because it was the end of the season. My only concern was the cost of the drinks in this hotel. A typical bottle of wine was around €70, a bottle of beer €14, a cocktail €30 and a small bottle of Coke €15 which I thought was a bit high, no wonder the bar was empty whenever we went in there. Provided this is not a problem this is a recommended hotel to visit.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Cervo, General Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review, March 26, 2013
We are glad to know that you enjoyed your holiday at Cervo and that you could appreciate all the services offered as also its location, suggestive architecture and typical room design. However, we regret to learn that your visit to our private beach was marred by the bad weather conditions. We hope you had the opportunity to alternatively enjoy the hotel swimming pools, one available in the main building and the other two (one outdoor, one indoor) in the nearby Cervo Tennis Club. We are also sorry that our restaurant, usually highly appreciated amongst all our guests, did not completely meet your expectations. If we might, for your next visit, we would like to suggest you to also try the cuisine of our other outlets: Il Pescatore, with its exquisite seafood and fish dishes, Il Pomodoro, famous for its typical Mediterranean cuisine and pizzas, or the Esmeralda Churrascaria, where to enjoy sizzling grilled meat with a Brazilian twist. As in regards to your drinks concerns, please consider that prices are also reflective of the high level of services provided to our customers as also of the bar location right in the famous village Piazzetta, a step away from the most exclusive boutiques and the village old arbour, with its yachts and beautiful emerald sea . We would like to thank you for sharing your opinion and look forward to welcoming you again in our hotel.
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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 16, 2012 via mobile

My wife and I have been holidaying here for 16 years. We return regularly to "our home in Sardinia" for the exemplary and professional yet friendly service at the hotel. It has a relaxing and stunning setting in the centre of the chic village of Porto Cervo . One can sunbathe by the beautiful inner courtyard pool but be literally only a few steps from one of the most exclusive shopping areas in the world with all the top European fashion houses being represented. The hotel offers spacious rooms, most of which have a private terrace or balcony, which are very tastefully decorated. The hotel's private beach is reached by their own launch which is a real treat.There are several associated bars and restaurants to cater to all tastes from a great pizzeria to the fine dining of "the grill". Our favourite bar is the "Cervo" which boasts a fabulous situation overlooking the village piazetta and has tasteful live music which enhances the setting. I recommend their Bellini which surpasses even that of the famous "Harry's Bar" but their mixologist can conjure up any cocktail you might wish for. We cannot wait for our next visit!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Cervo, General Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review, September 19, 2012
Dear Vikka8433,
It is a great pleasure knowing that year after year you continue to choose the Cervo hotel for you holiday in Costa Smeralda and that you consider it you home in Sardinia. This is what our work aim to, making our guests fell like the hotel is their home away from home. We would like to thank you for sharing your opinion and look forward to your next visit.
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firenze
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed September 1, 2012

I went with my girlfriend Tina and my baby Teresa to the hotel bar to get a cofee and two glasses of water.
no prices were exposed.
we had our cofee and water standing at the bar.
they charged us 32€
I complained saing that cofee has fix price in italy and they told me they don't need people like me in their hotel.
I paid and replied that Italy don't need people like them!
a legal procedure will follow...

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Cervo, General Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review, November 16, 2012
Dear guidomanfredi,
We are sorry to learn that your visit at the bar of our Hotel was for you disappointing and that you were not able to appreciate what makes it famous amongst our guests and many external visitors: the Bar Cervo, in the heart of the village, is the ideal place to enjoy the famous Piazzetta, perfect for a coffee during the day or an aperitif in the evening while overlooking the old harbour. Please note that for the Italian laws prices do not need to be fixed, leaving the freedom to the operators the pricing management. In addition, we would like to underline that a menu with the exact costs is available and visible at the counter at all time and that our professional staff always provides customers with the list before serving them. We regret that your visit was for you a negative experience and hope you might visit us again.
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s paulo
Top Contributor
81 reviews 81 reviews
34 hotel reviews
Reviews in 46 cities Reviews in 46 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 24, 2012

This is the second time we went to this hotel and it's worthwile. They makes us feel at home. The location couldn't be better, with the best shoppings all around, the magnific view from Piazzeta and to the yatches are unforgettable.

Room Tip: Try a room with a sea view
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Cervo, General Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review, September 4, 2012
Dear Cintiasp,
It is with great pleasure that we learn of your recent holiday in our hotel. We are happy to know that we were able to make you feel like at home and look forward to welcoming you soon.
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Porto Cervo, Italy
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2012

Anna Lisa is the best concierge in the world. Great hotel, at the center of action. Two thumbs up. Private beach is a plus. Make sure you go for daily visits to Cala di Volpe and Romazzino for lunch.Anna Lisa is the best concierge in the world. Great hotel, at the center of action. Two thumbs up. Private beach is a plus. Make sure you go for daily visits to Cala di Volpe and Romazzino for lunch.Anna Lisa is the best concierge in the world. Great hotel, at the center of action. Two thumbs up. Private beach is a plus. Make sure you go for daily visits to Cala di Volpe and Romazzino for lunch.

Room Tip: 191 next to pool
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Cervo, General Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review, September 4, 2012
Dear Kaan T,
We are delighted to know you enjoyed you stay at the Cervo Hotel as also your visit to our other properties Cala di Volpe and Romazzino. We would like to thank you for sharing your opinion and look forward to welcoming you again.
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Additional Information about Cervo Hotel, Costa Smeralda Resort

Address: Porto Cervo, 07021 Porto Cervo, Sardinia, Italy
Location: Italy > Sardinia > Province of Olbia-Tempio > Porto Cervo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#11 Luxury Hotel in Porto Cervo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Cervo Hotel, Costa Smeralda Resort 5*
Number of rooms: 96
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Also Known As:
Cervo Hotel, Costa Smeralda Hotel Porto Cervo
Sheraton Porto Cervo
Cervo Hotel, Costa Smeralda Resort Porto Cervo, Sardinia

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