Chasing a disorganized staff and unspecified conditions!
The first impression on our arrival to the hotel unfinished works - clay, pipes and cables, missing even lock the main entrance! Second disappointment - declared swimming pool proved to be spa centre which do not allow children with arrangements allowed us to use it from 13-15 h. when any normal child sleeps! The maids came to clean room at 16 pm when relaxing, regularly forget to put accessories in the bathroom! Noise from construction activities from the upper floors between 14 and 17 - drilling, hammers! The hotel is definitely not open to positive families with children. At our departure, I heard nasty comments from the manager of the hotel which precludes that I speak and understand Italian! The children are not welcome, but so does a dog had to stay in 4 star hotel! Regular alarm for smoke! In the hotel between 10 and 18 where no coffee to drink because nothing worked!
Only an excellent impression of the kitchen and good internal layout of the hotel! But it got it at home, we went there to relax! The ski conditions are good!...
- Official Description (provided by the hotel):
- A new way to experience the mountains, here Acquaseria hotel in Ponte di Legno has risen.Built in 2010, the hotel is equipped with every kind of comfort to satisfy all the needs of our guests thanks to our qualified staff, trained to the highest standards.Acquaseria hotel is located in a prestigious location, in the park near the castle of Ponte di Legno, 500 metres from Adamello Ski Resort and a few steps from downtown. Rooms in Acquaseria Hotel are the perfect combination between traditional architecture and modern creativity through the use of natural materials and great charm.The hotel has 82 rooms of which: 9 Junior Suites, 5 suites. ... more less
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