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“A quirky but charming rural getaway.” 4 of 5 stars
Review of Hotel Arcobaleno

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Hotel Arcobaleno
3.0 of 5 Hotel   |   Via Valdi e San Momme 37, 51020 Pistoia, Italy   |  
Hotel amenities
Ranked #17 of 18 Hotels in Pistoia
Gloucestershire, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A quirky but charming rural getaway.”
4 of 5 stars Reviewed August 22, 2014

Your impression of this place will definitely depend on your expectations and what makes a good holiday for you...If you want to experience comfort and mod-cons, this isn't for you, BUT if you are more concerned with atmosphere and experiencing rural Italy, this place is a wonderful spot! Situated in the tiny village of San Momme, in the mountains above Pistoia, if you haven't got a car, the place is currently only accessible via a 40 min bus ride and a 10 minute walk to the village. There is a wonderful (& apparently quick) mountain railway but this is currently out of service due to a landslide.

The hotel is run by Ricardo, the owner, who was very friendly and accommodating and all of the staff are from the village. The rooms are a somewhat 'pot-luck'... we were told on our arrival that we would have 1 room for the first night and move to a balcony room on the second, which was not a bad thing as the first room, although with beautiful views, was tiny, with a rusty, cracked 'wet room' with no shower curtain... but our second room was much more charming with a balcony over the terrace, a fridge & a small but sufficient bathroom.

Breakfast is nothing to write home about, and although the meals there ended up stinging us financially (as there is no menu or indication of price, with each course charged for separately), they were home cooked and incredibly tasty... If you don't want to eat there, your only other choice is to eat at the little Pizzaria / bar / general store in the village centre which was charming and friendly, but which only does pizza (in various different forms!), or you can get food from the little supermarket by the station when in Pistoia.

There is a beautiful pool, that overlooks the valley, which on the weekends is used by a few locals too, but was generally very quiet.. and other than the peculiar choice of evening entertainment a couple of nights a week (some man playing percussion instruments over dance tracks for 5 hrs one night, and a couple of nights of kareoke mostly with love songs sang by the chap running it) it is very quiet... if you want to escape the 'entertainment of the evening, we suggest a wander down to the plaza to watch the locals playing bingo, or bridge, or sat drinking coffee and talking in the square which was much more typical of village life....

As I said, your impression will depend on your expectations, but we loved it, and with easy access from the town of Pistoia (which is truly beautiful) to Florence or Pisa it was just the experience of rural Italy that we wanted and we had a wonderful stay.

Room Tip: Ask for a balcony room.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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84 reviews from our community

Traveler rating
    4
    17
    16
    22
    25
See reviews for
18
33
4
3
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Durban, SA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 28, 2013

Extremely run down is the best description. The whole place smells like old socks, there is no water pressure, no coffee in the room, not even a glass for water. I am an early riser and coffee in the morning is an imperative. At 7.30 there was no one to be found. No price is too little for this place in fact you should be paid! The food was extremely average and the best thing about it for me was the exit.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skegness, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 25, 2013

All I can say is if you have ever seen "one foot in the Algarve" when Victor Meldrew,wife Margret and Mrs Worboys think they have been put in a Portugese prison then actually find out that the police have actually dropped them off at the villa that Victor booked you won't go far wrong!! The only saving grace was that it was warm unlike the shower which remained ice cold . The whole place stunk of stale smoke .

Room Tip: Don't do it
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  • Stayed January 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarhus, Denmark
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 13, 2012

Very nice family owned hotel up in the moutains in the little village SamMomme. My boyfriend and I stayed here for 3 nights. Vi traveled by train and took a taxi from pistoia to the hotel for about 30 euro. The local bus and train doesn't go often, so it would be best to rent a car.
We stayed at the hotel at for whole time. The pool was nice and it was nice to relax for a couple of days.
The family the owns the place are very nice and comfy. I would recommend that you eat there at least once. They have wonderful fish and it is very cheap! About 10 euro for a second course!
The town is very little. A church, a bar and a little market. But the locals are lovely and eat at the hotel and that creates a lovely atmosphere!

Thumbs up!
But remember earplugs, because the church rings all day and night.

Room Tip: Higher floors - less noise.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2012

superbly located hotel in the mountains of Tuscany, in the charming tiny town, about 30km from Firenze. even the mountain road to the hotel - very beautiful! restaurant in the hotel is good and quite inexpensive. and, finally, it is the lowest price hotel in Italy! :)))

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DH
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 10, 2012

The hotel is absolutely over-rated and does not qualify for 3 star hotel. No heating, no hot water, no TV, no phone, dirty bathroom. We went there 2 families and our friends left after the first night. We tried to hold on but on the third night, some drunk youngsters next door turned our night into a nightmare. Not only us but the whole village was disturbed and apparently no law enforcement was around to help. We left the next day (one day early)
On a positive note, the view was very nice. Hotel owner was a very nice guy and he was sorry for our bad experience. He rewarded us with a good box of wine when we were leaving.

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed February 29, 2012

Friendly atmosphere. Noisy saturday. Wifi not in avery room. .................................................................................................................................................................

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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Additional Information about Hotel Arcobaleno

Address: Via Valdi e San Momme 37, 51020 Pistoia, Italy
Location: Italy > Tuscany > Province of Pistoia > Pistoia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 18 Hotels in Pistoia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Arcobaleno 3*
Number of rooms: 36
Official Description (provided by the hotel):
Ecolabel hotel amid the green hills of tuscany, close to a handy train station connecting florence and lucca easily in a short time leaving your car directly in free hotel parking place or garage. Local food and wine, bird gardening, nature and tennis court , large swimming pools, football field, gymn, snookers, children playground. ... more   less 
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Also Known As:
Arcobaleno Hotel Pistoia

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